Operations Manager

4 days ago

Taguig, National Capital Region, Philippines Alldigi Tech Manila, Inc. Full time

As an Operations Manager in RCM (Revenue Cycle Management), the resource will directly oversee the program functioning and personnel to ensure positive morale and effective daily operations. The resources will need to cater to the client and internal customers through the development and implementation of best cell center methods and procedures. The resources will need to come up suggestions and actions for system and process improvement employing the knowledge of daily and ground operations.

Responsibilities

· Manage RCM (Revenue Cycle Management) programs and teams in a healthcare Account

· Ensure high and consistent performance on client KPIs and internal business targets

· Conduct team and performance reviews regularly

· Constantly assess client requirements and pre-empt potential pitfalls keeping delivery metrics foremost and ideate operational strategies to further client and company targets

· Establish a high standard for productivity, quality, and patient experience

· Manage and improve team's performance through performance monitoring, problem resolution and quality delivery measures.

· Summarize, collect and analyze program trends and data for regular performance reports and presentations Ensure associate and team morale is high through continuous positive and supportive interactions and on floor initiatives to ensure high performance.

· Aid human resources department in recruitment process by interviewing potential hires and outlining clear job expectations.

· Seamlessly coordinate and work with various departments

· Involve with energy and verve in organizational, projects, initiatives and programs whenever required

Qualifications

-At least 4+ years of work in a healthcare account specifically in a BPO set up

-Must have sufficient experience as an Operations Manager in RCM (Revenue Cycle Management) in a BPO Setting.

-Willing to work on-site in McKinley, Taguig

Job Types: Full-time, Permanent

Pay: Up to Php105,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • Cybertribe operations manager

    2 days ago

    Taguig, National Capital Region, Philippines Digiplus Online Operations Full time ₱2,450,000 - ₱3,600,000 per year

    Job DescriptionResponsible for establishing and operating FB Group/Messenger/Viber/WhatsApp/Discord group system and rules, hierarchical management (normal/core/VIP)Design group activities (welfare day, Q & A, task system), host rhythm and topics, and improve group activity and retentionSet up, group moderator/moderator, system and SOP, handle risks and...

  • Poker Operations Specialist

    6 days ago

    Taguig, National Capital Region, Philippines Digiplus Online Operations Full time ₱3,000,000 - ₱4,500,000 per year

    Company IntroductionGameZone is a core PVP brand under a publicly listed company in the Philippines, dedicated to building one of the nation's leading online competitive card-game ecosystems. We focus on key PVP titles such as Tongits, Pusoy, and Poker, delivering high-quality, highly competitive gameplay experiences to hundreds of thousands of active users...

  • Localization Operation Specialist

    4 days ago

    Taguig, National Capital Region, Philippines Digiplus Online Operations Full time ₱4,200,000 - ₱10,000,000 per year

    About the RoleThis role ensures our products, campaigns, and user experiences are fully adapted to the Philippine market. You will bridge global strategy with local cultural insight, ensuring that language, tone, features, and promotions are relevant and effective. You will analyze user behavior, refine local operation plans, and optimize communication to...

  • Flight Operations Coordinator

    4 days ago

    Taguig, National Capital Region, Philippines Operations Hub Control, Inc Full time ₱360,000 per year

    Key Responsibilities:Coordinate and Manage Flight Operations:Plan, monitor, and coordinate all trip logistics—including flight itineraries, permits, slots, fueling, and ground handling—to ensure safe, compliant, and on-time operations.Deliver Exceptional Client Service:Act as the primary liaison with clients, providing accurate updates, handling special...

  • Process Excellence Manager

    6 days ago

    Taguig, National Capital Region, Philippines Google Operations Center Full time ₱2,000,000 - ₱2,500,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Global Process Excellence Manager you will serve as a key driver of strategic change, leading...

  • Process Excellence Manager

    6 days ago

    Taguig, National Capital Region, Philippines Google Operations Center Full time ₱1,500,000 - ₱3,000,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Global Process Excellence Manager you will serve as a key driver of strategic change, leading...

  • Contract Management Specialist

    6 days ago

    Taguig, National Capital Region, Philippines Google Operations Center Full time ₱900,000 - ₱1,200,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Contract Management Specialist, you will be responsible for drafting vendor contracts which includes...

  • Workflow Management Team Lead

    2 days ago

    Taguig, National Capital Region, Philippines Google Operations Center Full time $420,000 - $840,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usMCM Reserve Team is responsible for handling Youtube advertising campaigns. The team serves 24x7...

  • Contract Management Team Lead

    6 days ago

    Taguig, National Capital Region, Philippines Google Operations Center Full time ₱120,000 - ₱180,000 per year

    Join UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs the Contract Administrator Team lead you will provide overall team leadership, people management and...

  • Territory Manager

    6 days ago

    Taguig, National Capital Region, Philippines Shell Business Operations - Manila Full time ₱1,500,000 - ₱3,000,000 per year

    What you'll be doingAs a Territory Manager, you will be tasked with the following accountabilities:Develop, lead, and manage a Territory of Retailers to ensure delivery of Shell's Customer Commitment and Sales & Operations targets, while maintaining positive relationships with Retailers to achieve and maintain top class site performance (including business...