engineer 1, it technical support

Position: Technical Support Level 1Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Night Shift (aligned with US hours)Qualifications:At least 1 year technical support and customer service experienceExperience with Zendesk and Microsoft OfficeMust possess excellent verbal and written communication skillsMust possess a...

Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

Make your next big career move by applying as KMC Solutions' next TECHNICAL SUPPORT ENGINEER L2The successful candidate must be technically oriented with excellent written skills and as an L2 Technical Support Engineer, they will need to provide advanced technical support to our customers, troubleshooting complex issues, and ensuring prompt resolution. They...

Property Engineers are our in-house maintenance resource, and the "secret sauce" to speed up time-to-resolve, decrease spend per work order, and increase resident satisfaction. Due to the remote nature of our American Avenue management, our PEs are likely the only human representative of the fund that residents will ever interact with. Given their potential...

Duties & Responsibilities:Ticketing System Management - Familiarity with IT service desk tools used to log, track, and resolve technical support requests. Interns will learn to monitor and manage ticket queues, document steps taken, and escalate when necessary.Provides first level hardware / software technical support for local and remote users. This shall...

OverviewThis is a Hybrid position. You must live within a 1-hour commute of our office. After onboarding, a hybrid schedule is based on availability, based on your location.The position hours are 9 am – 6 pm Eastern Standard Time (New York City time zone).Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel?...

Position: Technical Support Level 3Work Location: RCBC Tower 2, MakatiWork Setup: Work-from-Office (Onsite)Work Shift: Mid Shift (aligned with UK hours)Qualifications:Minimum 3 years of technical/application support and customer service experienceSQL experience required.NET experience desirableAWS & Azure hosting experience preferredExperience working with...

QUALIFICATIONS: Graduated with a Bachelor of Science major in Electrical Engineering. Passed the Electrical Board exam. Must have at least three (3) years of relevant experience as a Technical Engineer. Familiar with the schematic diagram of heavy equipment and medium voltage equipment. Knowledge of control circuits, PLC, protection...

PRIMARY RESPONSIBILITIESAssist in presales technical research, product demonstrations, and project design.Provide phone and email support for client-reported issues.Conduct functionality testing of products prior to delivery to clients or deployment in projects.Perform testing and commissioning of installed systems and projects.Prepare training materials and...

Technical Support Engineer (Metro Manila)Under the direction of the CSD Supervisor or Manager, provide technical service and support to relevant customers by:Being the resource person on entry-level IT-based products and solutions.Doing evaluation and testing on entry-level IT products.Provide resolution to escalated problems on supported entry-level IT...