Business Operations Associate

1 week ago

Manila, National Capital Region, Philippines goFLUENT Full time ₱900,000 - ₱1,200,000 per year

We are looking for a
Business Operations Associate who thrives in a fast-paced, client-focused environment and takes pride in delivering exceptional service.
This role involves creating and maintaining reports, dashboards, and data visualizations to track key performance indicators for our clients.
We are not a BPO company.
Our focus is on providing specialized solutions that support business processes and foster growth. If you're detail-oriented, analytical, and skilled in tools like Excel or Tableau, and eager to collaborate and learn, wed love for you to join us

What You'll Do

  • Manage and prioritize client reporting requests, ensuring timely responses.
  • Update internal dashboards to provide real-time insights for the team.
  • Create and send training certificates to clients, ensuring accurate and timely delivery.
  • Ensure data accuracy and quality service by following established processes.
  • Manage user accounts across platforms like Gmail, Teams, and goFLUENT Portal.
  • Support administrative tasks, including data entry, to assist other teams.
  • Accurately enter order details into the system when needed.

What You'll Need

  • 2+ years of Data Entry experience is a plus.
  • A Bachelors/College Degree in any field.
  • Strong skills in MS Excel, Google Sheets, Google Docs, and Open Office are a big advantage.
  • Must have good English communication skills, both written and verbal.
  • Detail-oriented with a process-driven mindset.
  • Proficiency in organizing and presenting data to ensure clarity and effective communication.
  • Ability to review client requests and identify key insights.
  • Willing to work onsite in Eastwood City, QC.

What You'll Love In GoFLUENT
At goFLUENT Philippines, we value your talents and ideas. If you're passionate and self-motivated, join our dynamic, growing team Based in Eastwood, our largest office supports clients worldwide. But its our unique culture that truly drives us to excel.

Benefits
Our culture is unlike anywhere else. Starting day one of your , tons of awesome perks and benefits await you, including:

  • Standard Benefits: Medical & dental insurance, paid vacation & sick leaves and public holidays.
  • Dynamic, startup-like experience within the security of a fast-growing, 20-year old Swiss-based company.
  • The opportunity to learn from top executives and visionaries in the learning and language market.
  • The experience of joining an innovative organization with an international, vibrant working environment.
  • Full on-boarding and fast ramp mentoring program leading candidate to success.
  • World-class learning experience by being a goFLUENT learner. Learn from one of our twelve business languages
  • Exciting team-building events.

Eager to learn more, watch our video to discover goFLUENT in the words of our people worldwide:

goFLUENT, headquartered in Geneva, Switzerland, is the world's leading B2B provider of hyper-personalized solutions that accelerate language skills by blending technology, content and virtual human interaction on any device.

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