
Business Operations Associate
2 days ago
We are looking for a highly organized, detail-oriented Business Operations Associate who will design and execute marketing campaigns that drive traffic, revenue, and brand visibility. You will balance creativity with data-driven decisions to meet Retail goals in a fast-moving e-commerce landscape.
Key Pillars
Performance Marketing
- Plan and launch on-site campaigns, allocate budgets, and adjust levers to maximise return.
Traffic Generation & Optimization
- Secure, prioritise, and utilise all visibility slots based on Retail priorities.
- Evaluate and brief key visuals (KVs) that attract qualified traffic.
Merchandising & Buyer Experience
- Craft and implement merchandising strategies that guide purchasing decisions.
- Guide support teams to ensure timely, accurate resolution of customer inquiries.
System & Process Optimization
- Propose and implement automation or tool enhancements that streamline campaign execution.
Cross-Functional Collaboration
- Work closely with commercial, product, and operations teams to gather requirements and deliver on schedule.
Documentation & Training
- Maintain clear, current process documentation.
- Train new team members and local teams on traffic, merchandising tools, and best practices.
***Qualification
- Bachelors/College Degree
- Strong analytical skills
- High attention detail and process driven
- Agile and able to work in a fast-paced environment
- Experience with e-commerce is preferred
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