Restaurant Operations Manager
3 hours ago
Core responsibilities
- Staff management: Hiring, training, scheduling, and supervising both front-of-house and back-of-house staff. This includes performance appraisals and handling staff conflicts.
- Financial management: Creating budgets, tracking revenue and expenses, managing payroll, and controlling costs to maximize profit.
- Inventory and supply chain: Ordering supplies, managing inventory levels, and coordinating with vendors and suppliers.
- Customer service: Ensuring a high-quality customer experience, handling customer complaints and feedback, and developing strategies to improve service.
- Operations and compliance: Overseeing daily operations to ensure smooth service, maintaining cleanliness, and ensuring full compliance with all health, safety, and sanitation regulations.
- Quality control: Monitoring food quality, presentation, and overall service standards.
- Strategic planning: Developing and implementing new procedures and strategies to improve efficiency and business performance.
Qualifications and skills
- Proven experience in the food service or hospitality industry.
- Strong leadership, communication, and organizational skills.
- Excellent customer service skills.
- Proficiency in restaurant management software.
- Knowledge of food and beverage trends.
- Ability to handle multitasking, problem-solving, and conflict resolution.
- Food handler certification may be required.
Job Type: Full-time
Education:
- Bachelor's (Preferred)
Experience:
- Restaurant management: 5 years (Preferred)
- Food service: 5 years (Preferred)
Willingness to travel:
- 100% (Preferred)
Work Location: In person
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