
front office assistant manager
4 days ago
FRONT OFFICE ASSISTANT MANAGER
We are seeking a highly motivated and guest-focused FRONT OFFICE ASSISTANT MANAGER to lead our front office team. The ideal candidate will be responsible for ensuring smooth and efficient front office operations, providing outstanding guest service, and creating a welcoming and positive environment for our guests.
Responsibilities:
ü Supervise and coordinate the activities of front desk staff, ensuring efficient and courteous service.
ü Train and coach front desk staff on proper procedures, guest service techniques, and company policies.
ü Handle guest check-ins and check-outs, ensuring accuracy and efficiency.
ü Respond to guest inquiries, requests, and complaints in a timely and professional manner.
ü Resolve guest issues and complaints, ensuring guest satisfaction.
ü Manage reservations and room inventory, maximizing occupancy and revenue.
ü Ensure accurate billing and cash handling procedures.
ü Maintain a clean and organized front desk area.
ü Assist with administrative tasks as needed.
Qualifications:
ü Previous experience in a front desk role, with 2-3 YRS supervisory experience preferred.
ü Excellent communication and interpersonal skills.
ü Strong customer service skills and a passion for providing exceptional guest experiences.
ü Ability to handle difficult situations with grace and professionalism.
ü Strong organizational and time-management skills.
ü Knowledge of hotel operations and property management systems (PMS).
-
Front Office Manager
4 days ago
Clark Freeport Zone, Philippines The Mansion Boutique Hotel Full time ₱600,000 - ₱800,000 per yearThe Front Office Manager will be responsible for supervising the whole Guest Services Team of The Mansion Boutique Hotel. This role will primarily serve two functions: supporting Management in the day-to-day operations of The Mansion – a family-friendly boutique hotel and sourcing events and revenue streams for the existing facilities including the Sunset...
-
Front Office Manager
4 days ago
Clark Freeport Zone, Philippines Widus Hotel and Casino, Clark Full time ₱900,000 - ₱1,200,000 per yearJob Scope:Responsible for providing efficient and courteous service to each guest, with particular attention to VIP's.Maximize room revenues by assisting in the direction and supervision of the activities of the Front Office operation (Guest Relations, Front Desk and Concierge).Qualifications:Graduate of four (4) year collegiate course, preferably in Hotel...
-
Front Office Manager
4 days ago
Clark Freeport Zone, Philippines Clark Marriott Hotel Full time ₱420,000 - ₱480,000 per yearResponsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures....
-
Front Office Supervisor
4 days ago
Clark Freeport Zone, Philippines The Mansion Boutique Hotel Full time ₱500,000 - ₱1,000,000 per yearJob descriptionSUMMARY:The Front Office Supervisor will be responsible for supervising the Front Office/Guest Services Team of The Mansion Boutique Hotel. This role will be supporting Management in the day-to-day operations of The Mansion – a family-friendly boutique hotel.The Front Office Supervisor is an integral part of the GCAC team. The ideal...
-
Front Office Associate
4 days ago
Clark Freeport Zone, Pampanga, Philippines ASIAPRO MULTI-PURPOSE COOPERATIVE Full time ₱150,000 - ₱250,000 per yearWORK LOCATION: PORAC, PAMPANGAWhat you'll be doingGreeting and welcoming guests in a friendly and professional mannerEfficiently checking guests in and out, handling reservations, and responding to guest inquiriesProviding information about the hotel's facilities, dining options, and local attractionsHandling guest requests and complaints in a timely and...
-
Front Office Associate
4 days ago
Clark Freeport Zone, Pampanga, Philippines Green Canyon Leisure Farms Corp Full time $40,000 - $60,000 per yearWhat you'll be doingGreet and welcome guests with a friendly and professional mannerManage the check-in and check-out process, including verifying guest information and processing paymentsRespond to guest inquiries and requests in a timely and efficient mannerProvide information about the resort's amenities, services, and local attractionsAssist with the...
-
Receptionist & Property Admin Assistant
4 days ago
Clark Freeport Zone, Philippines PBO Global Full time ₱216,000 - ₱264,000 per yearJob Summary:We are seeking a Receptionist who will also provide support as a Property Administrative Assistant for our Property Team. The ideal candidate will have a friendly and approachable personality, while also being professional, detail-oriented, and disciplined. This role requires excellent communication skills, a proactive mindset, and the ability to...
-
Front Desk Officer/Cashier
4 days ago
Subic Bay Freeport Zone, Philippines SOLMANPOWER SERVICES Full time ₱123,000 - ₱196,000 per year· Complete guest check-in proceduresClarifies customer question or concerns about the charges of their billsGuest Servcies (As a part of Front Office)· Always greet in a friendly and professional manner in all guest· Assign rooms and issue key card· Spilling of some important hotel policies and regulations· Engage each guest as a unique and listen...
-
Front Office Supervisor
3 hours ago
Subic Bay Freeport Zone P, Philippines ACEA Subic Beach Resort (Sands of Triboa Resorts and Spa Inc.) Full time ₱240,000 - ₱360,000 per yearDevelop Systematic Work Program for skill development positions to meet operational efficiency;Develop Standard Work Processes and PoliciesConceptualize, initate feasibility and Development of Sports & Recreation Activities for ACEADevelop and align with ACEA branding by introducing high-quality service standards committed to provide Filipino and distinct...
-
Casino VIP Services Manager
4 days ago
Clark Freeport Zone, Philippines Widus Hotel and Casino, Clark Full time ₱900,000 - ₱1,200,000 per yearJOB SCOPE:Ensures success in management of VIP Services' Reservations and CallCentre services shift activities aligned with operating procedures, internal audits,regulatory compliance, and budgeted expenses.Oversees the team during shift to ensure maximization of casino room blocks andadditional room requirements through close coordination with Player...