Customer Service

About the role We are seeking a motivated and customer-focused Customer Services Advisor to join our team in Cebu City, Cebu. As a Customer Services Advisor, you will play a vital role in delivering exceptional customer service to our clients. Working in a full-time, onsite position, you will be responsible for handling customer inquiries, resolving issues,...

We are seeking a highly motivated and results-driven Customer ServiceRepresentative for Sales to join our team. The ideal candidate will beresponsible for providing excellent customer service and selling ourproducts to potential customers. As a Customer Service Representative forSales, you will be the first point of contact for customers, so you must beable...

About the role Are you looking to kickstart your career in customer service? This full-time Customer Service Representative - Newbie Friendly role at StaffSmart Outsourcing in Cebu City could be the perfect opportunity for you. You'll be joining a supportive team and gaining valuable experience in a dynamic call centre environment.What you'll be...

What you'll be doingHandling inbound customer inquiries and requests via phone, email, and chat channelsResolving customer issues and complaints in a professional and empathetic mannerProviding accurate information and guidance to customers on products and servicesEscalating complex issues to the appropriate teams or supervisors when necessaryMaintaining...

About the roleStaffSmart Outsourcing is seeking a dedicated and customer-focused Customer Service Representative to join our dynamic team in Cebu City. In this full-time position, you will be responsible for providing exceptional customer service to our valued clients.What you'll be doingRespond to customer inquiries and concerns via phone, email, and chat...

Urgently Hiring With or Without Experience for our International Voice Account Location: Skyrise, Cebu CitySalary: Earn as much as P24,000 + P5,000 sign-on bonus* As a Customer Service Representative, you will be our friendly voice, engaging with customers to provide top-notch support and assistance. From answering inquiries to resolving complaints, you'll...

About the role As a Customer Service Representative at StaffSmart Outsourcing, you will be the first point of contact for our clients, providing exceptional support and ensuring their needs are met efficiently and effectively. This is a full-time role based in Cebu City. Whether you're a seasoned professional or a newcomer to the industry, we welcome your...

About the role We are seeking a talented and enthusiastic Customer Service Representative to join our virtual team at StaffSmart Outsourcing. This full-time role will be based in IT Park, Cebu City and will involve providing exceptional customer service to our clients' customers through various communication channels.What you'll be doingResponding to...

Responsibilities:Interact with customers to solve issues and questions about products, services, and policiesMaintain a positive and friendly tone with customers at all timesRecruit potential customers by recommending goods or services and demonstrating how they benefit the customer personallyEstablish new customer accounts and record account information,...

The Customer Service Specialist contribute to smooth customer experiences by ensuring high availability and reliability of various platforms/touchpoints used by our customers. They address customer issues as required by a given business scenario.Job DescriptionResolve incidents and issues as they arise.Ensures that raised production tickets are closed within...