Voice & Non Voice Account | Financial Account | Customer Service Representative

2 weeks ago

Talisay City, Central Visayas, Philippines Top1Movers Worldwide Inc. Full time ₱192,000 - ₱221,400 per year

About the Role:

Step into the world of finance and customer service We're looking for passionate, sharp, and empathetic individuals to join our Financial Account team. As a Customer Service Representative, you'll be the voice of the brand. assisting customers with their financial concerns while delivering exceptional service that makes a difference.

Location: Cebu IT Park

Application Process: 100% Virtual

Work Setup: Onsite

Start Date: October 13, 2025 | Full-Time

Compensation Package:

  • Base Pay: ₱16,000 – ₱18,500
  • Complexity Allowance: ₱3,500
  • Rice Allowance: ₱2,000
  • Performance Incentives and Career Growth Opportunities

Qualifications:

  • Completed Senior High School or Higher
  • Minimum 6 months of customer service experience
  • Excellent English communication skills, both written and verbal
  • Strong analytical thinking, attention to detail, and problem-solving skills
  • Kind, upbeat, and empathetic personality
  • Open-minded, adaptable, and ready to learn new skills
  • Willing to work onsite at Cebu IT Park

Key Responsibilities:

Handle calls / message customer regarding account inquiries, transactions, and financial concerns

Provide timely and accurate solutions to ensure a positive customer experience

Strive for continuous improvement in service quality and customer satisfaction

Collaborate with the team to achieve performance targets and client goals

Take on additional duties as assigned by the client

Why Join Us?

Be part of a dynamic, supportive team where your voice matters. We offer more than just a job. we provide a career path, professional growth, and a workplace culture that values empathy, excellence, and teamwork.

Apply now and be part of our October class

Your next big opportunity in the financial services industry is just one click away.

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