BPO Customer Service • Pure Non-Voice

2 weeks ago

Cebu City, Central Visayas, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱150,000 - ₱250,000 per year

What you'll be doing

  1. Respond to customer inquiries and provide solutions through various non-voice channels such as email, chat, and social media
  2. Resolve customer issues and complaints in a timely and professional manner
  3. Maintain accurate records and documentation of all customer interactions
  4. Collaborate with cross-functional teams to ensure seamless customer experience
  5. Continuously improve customer service processes and procedures
  6. Actively participate in training and development programs to enhance your skills

What we're looking for

  1. Proven experience in a customer service or call centre role, preferably in the BPO industry
  2. Excellent written and verbal communication skills in English
  3. Proficiency in using various software and digital tools to handle customer inquiries
  4. Strong problem-solving and multitasking abilities
  5. Ability to work in a team and adapt to a fast-paced environment
  6. Commitment to providing outstanding customer service

If you are excited about this opportunity and believe you have the skills and experience to thrive in this role, we encourage you to apply now.

  • With/Without BPO Experience: Non-Voice

    2 weeks ago

    Cebu City, Central Visayas, Philippines ARAM ENTERPRISES INC Full time ₱200,000 - ₱400,000 per year

    The OpportunityJoin ARAM ENTERPRISES INC' as a Call Centre Agent in our Cebu City office. We are seeking talented individuals with or without prior BPO experience to provide exceptional non-voice (chat) and voice customer support to our clients. This role offers a great opportunity to develop your skills in the dynamic and fast-paced customer service...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱7,000,000 - ₱8,000,000 per year

    (JOB DESCRIPTION)· Communicate with customers in a professional manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing the customer support.LOCATION: Cebu CityPOSITION: Customer Service Representative – SPANISH BILINGUALWORK SET-UP: Pure Onsite,...

  • CSR - voice and non voice account / up to 45k incentives(performance based)

    2 weeks ago

    Cebu City, Central Visayas, Philippines CORPORATE VISIONS INC Full time ₱45,000 per year

    About the RoleWe are looking for a talented Customer Service Representative (CSR) to join our team in Cebu City, Cebu. This is a full-time position where you will provide outstanding support through both voice and non-voice communication channels. With a competitive salary and performance-based incentives of up to ₱45,000, this is an excellent opportunity...

  • Telco | Customer Service New Associate

    2 weeks ago

    Cebu City, Central Visayas, Philippines b74b7d2a-cbcf-4035-b4d1-5ff48af0aaab Full time ₱188,400 - ₱360,000 per year

    Customer Service New Associate - Telco AccountPure voice and onsite work set-upLocation: Cebu IT Park, Lahug, Cebu CityPerks and Benefits30k Sign on Bonus (2 tranches)Basic Salary: 15, ,700 (depends on BPO Experience) + 2,800 NTA10% Night differentialCompany bonuses, and sales incentivesLoyalty, Christmas gift, inclusion, and diversity benefitsPaid sick and...

  • Customer Service Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱336,000 - ₱504,000 per year

    Position: Customer Service Representative - Sales AccountLocation: IT Park Tower / Pure OnsiteQUALIFICATIONS / REQUIREMENTS:Must have at least 1 year of sales / upselling experience [ BPO / Non BPO ]High School Graduate, Senior High School graduate OR Undergrad Completed 2 years / 4 semesters, College graduate are welcome.Excellent English written and oral...

  • Voice & Non-Voice Support Associate CSR – Cebu | No Experience Required

    2 weeks ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱80,000 - ₱120,000 per year

    No virtual interviews — onsite or email applications only.About the role We are looking for a Voice & Non-Voice Support Associate CSR to join our dynamic team at Work Avenue and Business Solutions Incorporated' in Cebu City, Cebu. This is a full-time position, where you will have the opportunity to provide exceptional customer service support to our...

  • BPO - Airline Booking Expert

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱144,000 - ₱288,000 per year

    LOCATION: Cebu IT Park / TowerPOSITION: Customer Service Representative – AirlineWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(JOB DESCRIPTION)Airline Account- Reservation agents provide booking and reservation services to customers. These services may include booking airline tickets & Cancellations. They...

  • BPO Customer Experience Team Lead

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱30,000 - ₱40,000 per year

    LOCATION: Cebu IT ParkPOSITION: Support & Leadership RolesWORK SET-UP: Pure OnsiteSCHEDULE: Night Shift / Shifting Schedule 24/7START DATE: Urgent / ASAP(POSITIONS & SALARIES)Sales Opeation Manager - Up to PHP90,000 BasicSales Coach - Open SalaryTeam Lead – Sales (Up to PHP 37,000)Team Lead – Healthcare (Up to PHP40,000)Team Lead – Retail (Up to...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines CORPORATE VISIONS INC Full time ₱15,000 - ₱30,000 per year

    Key Details:Position: Customer Service Representative – Non-VoiceHiring Process: 100% VirtualProcessing Time: Fast 1-Day Hiring ProcessExperience Required: None – Fresh graduates and career shifters are welcomeResponsibilities:Handle customer inquiries through chat and email channelsProvide accurate and timely assistance to customersMaintain...

  • Customer Service Representative | Logistics Account | Up to 25,000 + Incentives

    2 weeks ago

    Cebu City, Central Visayas, Philippines AHEAD INTERNATIONAL EMPLOYMENT, INC Full time ₱228,000 - ₱300,000 per year

    Customer Service Representative | Logistics Account | Banawa Cebu | Up to ₱25,000 + IncentivesKickstart your career this November with a top BPO company handling a global logistics account. Provide customer support for shipping and delivery concerns. What's in it for you:Earn ₱19,000 – ₱25,000 monthly plus up to ₱20,000 incentivesHMO coverage, paid...