Virtual Assistant

2 days ago

Bacolod City, Western Visayas, Philippines WrkPod Inc. Full time ₱150,000 - ₱250,000 per year

ON-SITE JOB - Dumaguete City, Tanjay City, Bacolod City

Work Schedule: Early Shift (4:00 am - 1:00 pm with 1 hour break)

Job Description

We are looking for a proactive and detail-oriented Virtual Assistant (VA) to support the studio's day-to-day operations. This role is best suited for someone highly organized, tech-savvy, and motivated to go beyond tasks — someone who thrives on streamlining processes, improving efficiency, and contributing to the bigger picture of the business.

Job Qualifications/Requirements

  • You're someone, who is excited to support a woman-owned business all about celebrating, empowering, and supporting women.
  • You're a quick learner who thrives on taking initiative and figuring things out.
  • You're an independent problem solver who's willing to research, troubleshoot, and propose smart solutions without waiting for instructions.
  • You're a clear, proactive communicator — you're comfortable giving heads-ups about delays or blockers, following up kindly but consistently, and keeping things moving without dropping balls.
  • You take pride in doing a good job — not just completing the task, but doing it thoughtfully and thoroughly.
  • You're the kind of person who catches a typo, double-checks the details, and takes pride in your thoroughness.
  • You're driven by efficiency — not just doing things fast, but doing them better and smarter.
  • You're not just a task rabbit. You step back to understand the strategy so you can better prioritize your own work and make aligned, independent decisions.
  • You're excited by tech and automation. You're already using tools like ChatGPT or Airtable — or at least eager to learn how they work.
  • You care deeply about improving your craft, trying new tools, and growing your skills over time — not getting stuck in "how it's always been done".
  • You understand the value of brand voice and client experience — even in the smallest to-dos.
  • You're a systems thinker and a human-centered doer.
  • You can work some overlap with US MST hours (starting at 4am or 5am Philippines time can work).

Job Responsibilities

  • Achieving inbox zero daily (and flagging anything that needs my attention, plus ensuring follow up happens).
  • Updating the CRM with client payments, notes, and status changes.
  • Managing my calendar — including scheduling sessions, consults, and personal reminders.
  • Helping prevent cancellations and reschedules through proactive communication and thoughtful responses — including exploring downgrade options, offering solutions, and preserving the sale when possible.
  • Booking vendors (like makeup artists) and making sure everyone has what they need to show up and shine.
  • Updating monthly KPIs in Airtable or Sheets.
  • Supporting one-off projects and research — from tool comparisons to client gift ideas.
  • Tracking and supporting the client experience — from referrals and reviews to feedback forms and thoughtful hype moments throughout their journey.
  • Creating and managing organized trackers in Airtable or Sheets to keep projects and workflows running smoothly.
  • Representing the company professionally — making the brand look and feel trustworthy, polished, and high-end in every email, message, or interaction.
  • Supporting overall organization & helping turn chaos into calm.

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