Customs Broker Representative

9 hours ago

Binondo P, Philippines AD&V Business Consultancy and Outsourcing Services Inc. Full time ₱1,500,000 - ₱3,000,000 per year

Job Requirements:

  • Represent clients before government agencies such as the Bureau of Customs (BOC), ensuring accurate and timely submission of entries.
  • Collaborate with internal teams to ensure smooth logistics operations and client satisfaction.
  • Calculate and declare duties and taxes based on the classification and valuation of goods.
  • Consult on customs and tariff matters, advising clients on regulatory changes, compliance strategies, and cost-saving opportunities.
  • Coordinate with logistics providers and freight forwarders to ensure timely delivery and release of shipments.
  • Monitor and resolve customs-related issues, including disputes over valuation, classification, or documentation.
  • Support the marketing team and actively participate in company marketing initiatives to contribute to brand awareness, client engagement, and promotional campaigns.
  • Perform ad hoc tasks as assigned to support the company's operational and strategic needs.

Documentation & Compliance

  • Ensure client permits and licenses are complete and updated.
  • Closely collaborate with the Documentation and Accounting team to ensure accuracy and completeness of documents such as:
  • Commercial invoices
  • Packing lists
  • Bills of lading
  • Certificates of origin
  • Stay updated on changes in customs laws, tariff schedules, and trade agreements.
  • Ensure compliance with local financial and business regulations.
  • Advise clients on compliance strategies to avoid penalties and delays.
  • Coordinate and deliver physical documents, checks, or forms to clients, suppliers, or government offices as required.

Client and Operational Support

  • Provide consultation services to clients regarding import/export procedures and requirements.
  • Monitor shipment status and provide updates to clients.
  • Assist in resolving customs-related issues, including audits and inspections.
  • Maintain organized records of transactions and communication for audit and reporting purposes.

Job Qualifications:

  • Bachelor's degree in Business Administration, or any related field.
  • Must be a licensed Customs Broker.
  • Strong knowledge of customs and tariff laws, international trade practices and logistics operations.
  • Proficiency in electronic filing systems and customs software (eg. E2m Customs Systems)
  • 3 to 5 years of experience in Customs Brokerage.
  • Exceptional analytical thinking, and persuasive negotiation abilities.
  • Detail-oriented with the ability to work under pressure and meet deadlines.
  • Acts with initiative and responsibility, approaching challenges with an owner's mindset.
  • Must have a valid driver's license.

Skills:

  • Proficient in Microsoft Office Suite (Word, Excel, Powepoint, Outlook) and customs-related software or systems.
  • Excellent communication and interpersonal skills.
  • Good command of the English language, both oral and written, with the ability to convey information clearly and professionally to clients.
  • Strong organizational and time-management abilities.
  • High level of integrity and professionalism.
  • Customer-focused.
  • Resourceful, creative, detail-oriented, and organized, with the ability to meet deadlines efficiently.
  • Innovative mindset and a passion for continuous learning.
  • Adaptable and quick to learn new approach to improving tasks.
  • Collaborative team player with a positive and proactive attitude towards internal and its community.
  • Reliable, trustworthy, and able to work under minimal supervision.

Job Type: Full-time

Work Location: In person

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