Non voice

4 days ago

Ayala Alabang, National Capital Region, Philippines ATLAS MANPOWER EXPONENTS COMPANY INC Full time ₱150,000 - ₱250,000 per year

About the role

This is an exciting opportunity to join the dynamic team at Atlas Manpower Exponents Company Inc. as a Non-Voice Customer Service Representative. In this role, you will be the first point of contact for customers, providing exceptional service and support through various communication channels. The role is based in Muntinlupa City, Metro Manila and offers a full-time position.

What you'll be doing

  1. Respond to customer inquiries and requests via email, chat, and other non-voice channels
  2. Provide accurate and timely information to customers, resolving their issues efficiently
  3. Maintain a high level of customer satisfaction by consistently delivering excellent service
  4. Collaborate with cross-functional teams to ensure seamless customer experiences
  5. Identify opportunities to improve processes and contribute to the continuous development of the customer service function

What we're looking for

  1. Minimum of 6 months' experience in a BPO (Business Process Outsourcing) or call centre environment
  2. Strong communication and interpersonal skills, with the ability to interact with customers in a professional and empathetic manner
  3. Excellent problem-solving and critical thinking skills, with the ability to think on your feet
  4. Proficiency in English, both written and verbal
  5. Strong computer skills and familiarity with customer service software and tools
  6. A passion for providing outstanding customer service and a commitment to continuous learning and improvement

What we offer

At Atlas Manpower Exponents Company Inc., we are dedicated to creating a supportive and rewarding work environment for our employees. We offer competitive compensation, opportunities for career development, and a range of benefits to enhance your work-life balance. Join us and be a part of a dynamic and innovative team committed to delivering exceptional customer experiences.

About us

Atlas Manpower Exponents Company Inc. is a leading provider of comprehensive human resource solutions, specialising in recruitment, staffing, and workforce management. With a strong presence in the Philippines, we are committed to empowering organisations and individuals to achieve their full potential. Our mission is to be the trusted partner in talent acquisition and management, driving growth and success for our clients and employees.

Apply now to become a Non-Voice Customer Service Representative at Atlas Manpower Exponents Company Inc.

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