Email Support Representative- Up to 29k

1 day ago


Cavite City, Calabarzon, Philippines Eugel Dental and Wellness Center OPC Full time ₱240,000 - ₱290,000 per year

What you'll be doing

  • Responding to customer inquiries and complaints via email in a timely and effective manner
  • Troubleshooting customer issues and providing solutions
  • Maintaining detailed records of all customer interactions
  • Escalating complex issues to the appropriate team members
  • Identifying opportunities to improve customer service processes and procedures
  • Contributing to a positive and collaborative team environment

What we're looking for

  • At least 1 year of experience in a customer service or call centre role
  • with BPO experience are welcome to apply
  • Excellent written communication skills in English
  • Strong problem-solving and critical thinking abilities
  • Proficiency in using email and customer relationship management (CRM) software
  • A friendly, patient, and customer-focused attitude
  • Ability to work in a fast-paced environment and meet deadlines

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php20, Php29,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Please provide active email address and active viber number
  • Do you have BPO experience?If yes for how long and from what company?
  • Are you amenable to work onsite in Alabang? This is a work onsite set up only

Education:

  • Senior High School (Preferred)

Work Location: In person



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