Chat Support/Email Support

Key ResponsibilitiesEmail Management: Determining the nature of incoming emails and prioritizing them.Screening and Forwarding: Identifying emails that need to be forwarded to specific individuals or departments.Follow-up: Ensuring timely responses to emails and following up on pending inquiries.Client Communication: Responding to client questions and...

Location: Onsite (Bridgetowne IPI)Salary: Up to 26,000 PHP monthly salary package + Benefits & BonusesVirtual Hiring Process: No need to visit the office for interviewsAbout Us:Bridgetowne IPI is a dynamic and rapidly growing company focused on providing exceptional customer service. We are seeking Chat Support Representatives to join our team If you are...

Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, or chatProvide excellent customer service and ensure customer satisfactionTroubleshoot and diagnose technical problems using available tools and resourcesDocument customer interactions and issue resolution in a ticketing systemCollaborate with internal teams to...

· Supervise and mentor a team of customer support representatives handling inquiries via chat, email, and phone call· Monitor team performance metrics and ensure adherence to SLAs and quality standards· Identify training needs and conduct regular coaching and performance reviews· Report recurring issues and liaise with other teams and departments to have...

Helping people comes naturally to you—and you can do it seamlessly in both French and English. If you're ready to bring your communication skills, empathy, and problem-solving mindset to a global team, we'd love to meet you.What You'll DoAs a French-English Customer Support Associate, you'll assist customers from French-speaking regions through voice calls...

ESSENTIAL:Good understanding of the businessAbility to multi-task without sacrificing quality of serviceFlexibile and amendable to work in shifting schedulesDemonstrated ability to communicate effectively with different nationalitiesAbility to coordinate and follow-up with resources on the resolutionDESIRABLE:Ability to empathize to seafarersKeen on...

Job Summary:We are hiring skilled and passionate Chat Support Associates to join our team for a Gaming Ticketing Account. You will provide real-time chat support to gamers and users, assisting with ticketing issues such as event access, payment inquiries, account troubleshooting, and general support — all while maintaining a fun, helpful, and brand-aligned...

Founded in 2007 by the creators of Kali Linux, OffSec (formerly known as Offensive Security) is the leading provider of continuous professional and workforce development, training, and education for cybersecurity practitioners. OffSec's distinct pedagogy and practical, hands-on learning help organizations fill the infosec talent gap by training their teams...

TaskUs Antipolo | 30K SIGNING BONUS Pioneer - Payment Monetization Campaign (Voice/Chat)Why apply today?Get 30K SIGNING BONUS for our Back Office & Voice/Chat Campaign on top of the *23K-26K packageQualification:1 year of prior operations experience preferably in a fraud customer experience environment/customer service.At least a high school diploma or...

Job DescriptionDiagnose and troubleshoot network, computer system, hardware, and software failures.Provide technical support to customers for the company's software products and application systems.The primary focus of the role is to ensure that any issues with the systems are efficiently resolved, to minimize disruption of operation.Provide dedicated...