Chat Support/Email Support

Key ResponsibilitiesEmail Management: Determining the nature of incoming emails and prioritizing them.Screening and Forwarding: Identifying emails that need to be forwarded to specific individuals or departments.Follow-up: Ensuring timely responses to emails and following up on pending inquiries.Client Communication: Responding to client questions and...

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Interact with customers via online chat platforms, addressing their inquiries and delivering prompt, accurate information.Refer unresolved concerns to the relevant department or...

One-day hiring process Earn up to 28k monthly We are mass hiring for Call Center Agents as prior in our Metro sitesPosition Overview:Responsible for providing outstanding support to gamers through various communication channels, including phone, email, and chat.Job Responsibilities:Provide accurate information and assistance regarding account management,...

Location: Onsite (Bridgetowne IPI)Salary: Up to 26,000 PHP monthly salary package + Benefits & BonusesVirtual Hiring Process: No need to visit the office for interviewsAbout Us:Bridgetowne IPI is a dynamic and rapidly growing company focused on providing exceptional customer service. We are seeking Chat Support Representatives to join our team If you are...

We are mass hiring Call Center Agents across our Metro Manila sites Earn Up to 28K Monthly + 30K Sign-On Bonus. Open for applicants with NO BPO EXPERIENCE.Job Responsibilities:Respond to customer calls, emails, and chats for technical support.Diagnose and resolve hardware, software, and network issues.Inform customers about product features and...

This is a remote position. Job Highlights:Contract type: Independent Contractor Schedule: 10 AM to 5:30 PM Central Time with 30 mins unpaid break 7 hrs per day (35 hrs per week) Client Overview:Join a dynamic and rapidly growing online vitamin business dedicated to providing top-quality products to customers across Australia. As the demand for their...

Key Responsibilities:Respond to customer inquiries and resolve technical issues via phone, email, or chatProvide excellent customer service and ensure customer satisfactionTroubleshoot and diagnose technical problems using available tools and resourcesDocument customer interactions and issue resolution in a ticketing systemCollaborate with internal teams to...

· Supervise and mentor a team of customer support representatives handling inquiries via chat, email, and phone call· Monitor team performance metrics and ensure adherence to SLAs and quality standards· Identify training needs and conduct regular coaching and performance reviews· Report recurring issues and liaise with other teams and departments to have...

ESSENTIAL:Good understanding of the businessAbility to multi-task without sacrificing quality of serviceFlexibile and amendable to work in shifting schedulesDemonstrated ability to communicate effectively with different nationalitiesAbility to coordinate and follow-up with resources on the resolutionDESIRABLE:Ability to empathize to seafarersKeen on...

Job Summary:We are hiring skilled and passionate Chat Support Associates to join our team for a Gaming Ticketing Account. You will provide real-time chat support to gamers and users, assisting with ticketing issues such as event access, payment inquiries, account troubleshooting, and general support — all while maintaining a fun, helpful, and brand-aligned...