Demand & Fulfilment Planning Executive
2 weeks ago
Job Duties & Performance Expectations
Demand Planning
· Develop and maintain accurate demand forecasts using historical data, market trends, and sales inputs.
· Review and adjust forecasts periodically to reflect changes in market dynamics or customer behavior.
· Support the S&OP (Sales & Operations Planning) process by providing insights and data analysis.
· Track and report forecast accuracy and implement improvement initiatives.
Inventory & Supply Coordination
· Ensure inventory levels are optimized to meet service level targets while minimizing excess stock.
· Work closely with procurement and production teams to align supply plans with forecasted demand.
· Monitor supplier lead times and ensure timely replenishment.
· Identify potential supply constraints and propose mitigation actions.
Order Fulfilment
· Oversee the order-to-delivery process to ensure timely and accurate order execution.
· Coordinate with logistics, warehouse, and customer service teams to resolve delivery issues.
· Monitor and improve OTIF (On Time In Full) performance.
· Support continuous improvement in fulfilment efficiency and customer satisfaction.
Reporting & Analysis
· Prepare and present weekly/monthly reports on demand trends, forecast accuracy, and fulfilment KPIs.
· Conduct root cause analysis for forecast variances and fulfilment delays.
· Provide insights and recommendations to management for better planning and performance.
Qualification: Education/Experience:
- Bachelor's degree in business administration, Marketing, or a related field.
- 2–4 years of experience in retail or FMCG sales (preferred).
- Strong understanding of retail operations, merchandising, and distribution networks.
- Excellent communication, negotiation, and interpersonal skills.
- Self-motivated with a results-driven approach.
- Good analytical and problem-solving abilities.
- Proficiency in MS Office and CRM/sales reporting tools.
- Willingness to travel frequently within assigned territory.
Valid driver's license (if applicable).
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