Marketing and Customer Service
1 week ago
Client Services & Administration Officer (Work From Home – Full Time)
Join a progressive, growing allied health provider and play a key role in client services, administration, and marketing support – all from the comfort of your home.
Why You'll Love Working With Us- 100% Remote – work from anywhere with a stable internet connection
- Full-Time, Monday to Friday – no weekend work
- Supportive Team – structured onboarding and approachable managers
- Competitive Salary – PHP 30,000 – PHP 31,000 monthly
- Growth Opportunity – be part of a rapidly expanding national provider
We're a progressive allied health provider delivering mobile and virtual services across Australia. Our team is committed to exceptional client care, professional collaboration, and innovation. We're looking for a highly organised, detail-focused, and proactive professional to join our remote operations team.
What You'll Be Doing
Service Agreements & Documentation- Prepare and review service agreements with accuracy and clarity
- Follow up on incomplete or missing client documents
- Ensure consistent formatting across all client paperwork
- Respond to client enquiries professionally via email and phone
- Provide clear, timely information on services and processes
- Request and follow up on client feedback and forms
- Manage appointment calendars across multiple practitioners
- Coordinate rescheduling, cancellations, and confirmations
- Ensure schedule accuracy and resolve booking issues
- Assist with blog writing and proofreading
- Create marketing materials using Canva
- Prepare and send email campaigns via Mailchimp
- Post updates on our WordPress website
- Collect and organise client testimonials for marketing
- Manage new client intake and accurate data entry
- Keep digital records and databases up-to-date
- Track and manage staff compliance documentation
- Support onboarding with up-to-date HR records
- Exceptional attention to detail in written tasks and document review
- Excellent English communication skills – written & spoken
- Strong organisation and time management skills
- Ability to work independently in a remote environment
- Tech-savvy – Google Workspace or Microsoft Office
- Quiet, dedicated workspace and reliable internet
- Experience in healthcare, professional services, or marketing support (preferred)
- Work From Home – no commute, more work-life balance
- Consistent Hours – Monday to Friday, day shift
- Career Growth – opportunity to expand your skills in client services, marketing, and admin
To be considered, you must complete our skills assessment:
Please ensure your webcam is enabled during the test. Only applicants who complete the assessment will be considered.
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