Customer Service

2 days ago

Pasig, National Capital Region, Philippines Tangent Solutions Full time ₱216,000 per year

The largest non-bank POS terminal network in the Philippines is hiring

We are looking for a qualified Customer Service (Chat Support).

What you'll get?

  • Permanent and Direct employment (Not under agency)
  • Regularization benefits
  • Company Bonus
  • Career growth through our Career & Leadership Program
  • Employee Recognitions Program

PLEASE READ THE JOB DESCRIPTION AND JOB QUALIFICATIONS CAREFULLY.

Job Description:

  • Attends to client inquiries by phone or through email regarding new or existing products and services.
  • Receives and analyzes customer requests and provides necessary information by phone or through email.
  • Coordinate with the Field Technical Support Section for any technical service-related concerns.
  • Prepares reports regularly for submission to clients' immediate superior and project managers.
  • Prepares forms for any terminal-related requests.

Job Qualifications:

  • Bachelor's degree is a plus.
  • We accept candidates who are college-level with at least 6 months of customer service experience in IT, retail, bank, financial services, or other related industries.
  • Computer literate in Windows-based applications with the ability to learn customer service software applications.
  • With professional verbal and written communication skills.
  • Amenable to work onsite in Ortigas, Pasig City. (No work from home)
  • Can start immediately.

Job Types: Full-time, Permanent, Fresh graduate

Pay: Php15, Php18,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Language:

  • English (Preferred)

Work Location: In person

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