E-commerce Sales

5 hours ago

Dona Imelda Metro Manila, Philippines Winterpine Marketing Corporation Full time ₱180,000 - ₱270,000 per year
E-commerce Sales & Marketing Associate

Reports to E-commerce Supervisor

Location: Kapiligan Street, Quezon City, Onsite

Job Summary

The E-commerce Sales & Marketing Associate supports the growth of Winterpine's online sales by assisting in the execution of digital marketing activities, product listings, marketplace promotions, and e-commerce operations. The role contributes directly to online sales by ensuring accurate product visibility, timely campaign participation, and responsive coordination across platforms such as Shopee, Lazada, and TikTok Shop.

This position is ideal for candidates who are eager to learn e-commerce, marketing, and online sales operations, and can thrive in a fast-paced, detail-oriented environment.

Key Responsibilities

1. E-commerce Store Operations & Sales Support

  • Update product listings, descriptions, pricing, and images across online platforms.
  • Assist in executing platform-driven promotions (e.g., Mega Sales, Payday Sales, coupons, bundles).
  • Coordinate with the E-commerce Supervisor regarding stock levels and product availability.
  • Monitor daily store performance and flag issues affecting sales (e.g., out-of-stocks, incorrect pricing, negative reviews).
  • Assist in preparing basic sales reports and tracking key metrics (orders, add-to-cart, page views).

2. Digital Marketing & Content Support

  • Assist in creating and uploading marketing materials such as banners, product images, captions, and short videos.
  • Coordinate with internal creatives or external suppliers for assets needed in campaigns.
  • Post basic content updates on social media or marketplace storefronts as needed.
  • Support email or chat-based customer engagement initiatives.

3. Customer Engagement & Service Support

  • Help respond to customer inquiries within the platforms (Shopee Chat, Lazada Chat, TikTok messages).
  • Conversational level English proficiency is required for effective customer chat support across all platforms.
  • Coordinate order concerns, returns, and follow-ups with fulfillment or customer service teams.
  • Ensure customer questions about product details, specs, and warranties are answered accurately.

4. Admin, Coordination & Documentation

  • Maintain campaign calendars and ensure timely submission of required assets to marketplaces.
  • Organize SKU lists, price sheets, promo mechanics, and documentation for internal reference.
  • Support the Supervisor in preparing deck slides or summaries for management review.

Minimum Qualifications

  • Bachelor's degree in Marketing, Business, Communication, or related field.

  • Fresh graduates are welcome to apply.

  • Basic familiarity with e-commerce platforms (Shopee, Lazada, TikTok Shop) is an advantage.

  • Willingness to learn e-commerce platforms and operations is sufficient for candidates without prior experience.

  • Good communication skills (written and verbal).

  • Detail-oriented, organised, and willing to learn.

  • Ability to work in a fast-paced environment and manage multiple tasks.

Preferred Qualifications

  • Experience with Canva, basic photo/video editing, or content posting.

  • Previous internship or experience in e-commerce, digital marketing, or online customer service.

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