Guest Relations Officer

Are you a hospitality professional with a passion for service and leadership? We are looking for a Front Office Supervisor to lead our dynamic front desk team and deliver an exceptional guest experience at Prince Plaza II Makati.Qualifications:Strong leadership and team management skills.Excellent communication and interpersonal abilities.Familiarity with...

Job Description:Office Services Assistant is responsible for assisting the Office Services Section Head on her daily tasks. This role involves a wide range of clerical responsibilities, such as handling phone calls, welcoming and assisting guests, and maintaining precise inventory records for office supplies. The Office Services Assistant plays a key role in...

Position Title: Front Office AssociateReports To: Front Office Supervisor/Front Office ManagerLocation: Makati CitySummaryAssists the Front Office Supervisor in the monitoring of FO staff and ensures that employees adhere to front office policies and procedures; manages guest complaints; takes appropriate actions when needed; and submits reports to the FO...

Primary Objective Of PositionAttend to the day-to-day needs of hotel guestsDuties And ResponsibilitiesPerforms check-in and check-out proceduresHandles and processes room reservations and extensionsResponds promptly to guest inquiries across all booking channelsReviews daily arrivals and notes special requestsPerforms exceptional customer service, puts...

Job Summary:Dusit Thani Manila is looking for a Front Office Supervisor to oversee daily shift operations and ensure exceptional guest service in line with Dusit Hotels & Resorts standards. This role is responsible for supervising Front Office staff, handling guest concerns, and ensuring smooth, efficient operations at all times.Key...

Company Description:Nestled in the chic and comfortable neighborhood of Legazpi Village, Makati, KL Tower stands as one of the quality hotels near Greenbelt, offering an unmatched locale experience. With well-equipped meeting rooms and a versatile events place, we're strategically positioned near business centers and lifestyle destinations.Role...

About the role We are seeking a motivated and experienced Duty Manager/Front Office Supervisor to join our dynamic team at City Garden Hotel Makati. As the Duty Manager/Front Office Supervisor, you will play a pivotal role in ensuring the smooth and efficient operation of our hotel's front office, managing a team of front desk agents and providing...

Join Our Team as an ER (Employee Relations) OfficerAre you passionate about fostering a positive work environment and enhancing employee engagement? We're seeking a dedicated ER Officer to strengthen our employee relations and ensure a harmonious workplace.Key Responsibilities:Address employee concerns and resolve workplace issuesPromote a positive and...

Join Our Team as an ER (Employee Relations) OfficerAre you passionate about fostering a positive work environment and enhancing employee engagement? We're seeking a dedicated ER Officer to strengthen our employee relations and ensure a harmonious workplace.Key Responsibilities:Address employee concerns and resolve workplace issuesPromote a positive and...

BASE OFFICE: FORD COMMONWEALTHEnsures all customer facing staff display high level of customer engagementProvide coaching to various role holders on process adherenceAssist staff in root cause analysis of different parametersEnsures customer satisfaction scores are tracked by all relevant manpowerAssists Service Manager in target setting for workshopConduct...