Guest Relations Officer

Job DescriptionResponsible for ensuring a positive guest experience by greeting visitors managing inquiries and resolving issues.Welcoming guests providing information about the venues attractions and servicesHandling reservations and serving as a point of contact for VIPs and general guests while maintaining professional communication and a proactive...

Job Summary:The Customer Relations Officer under the Marketing Department at Ramen Nagi Philippines is responsible for managing customer interactions to strengthen brand loyalty and enhance the overall guest experience. This role involves handling customer inquiries and feedback across various channels, ensuring timely resolution of concerns, and promoting a...

Be the face of heartfelt hospitality.As a Guest Services Agent, you'll handle front desk operations, including reception, cashiering, guest relations, and reservations. This multi-functional role offers cross-training across key hotel departments.Key Responsibilities:Welcome guests and manage check-in/check-outProcess payments and foreign exchange...

Position Title: Front Office AssociateReports To: Front Office Supervisor/Front Office ManagerLocation: Makati CitySummaryAssists the Front Office Supervisor in the monitoring of FO staff and ensures that employees adhere to front office policies and procedures; manages guest complaints; takes appropriate actions when needed; and submits reports to the FO...

Job Description:Office Services Assistant is responsible for assisting the Office Services Section Head on her daily tasks. This role involves a wide range of clerical responsibilities, such as handling phone calls, welcoming and assisting guests, and maintaining precise inventory records for office supplies. The Office Services Assistant plays a key role in...

Guest RelationsEnsure efficient check-in/out while maintaining accurate guest records.Maintain and update guest history and marketing database.Handle master folios, key management, and security compliance.Coordinate with Bell Service for smooth luggage handling and transport.Upsell rooms, outlets, and hotel facilities.Manage guest inquiries and ensure...

Company Description:Nestled in the chic and comfortable neighborhood of Legazpi Village, Makati, KL Tower stands as one of the quality hotels near Greenbelt, offering an unmatched locale experience. With well-equipped meeting rooms and a versatile events place, we're strategically positioned near business centers and lifestyle destinations.Role...

Job Title: Front Office AssociateWork Location: City Garden Hotel MakatiEmployment Type: Full-TimeEarning Potential: Up to ₱30,000/month with performance incentivesJob SummaryJoin our dynamic hotel team and create exceptional guest experiences as our next Front Office Associate. If you are passionate about hospitality and enjoy interacting with people,...

Job Summary:The Labor Relations Officer is responsible for promoting and maintaining harmonious employee–management relations across all Ramen Nagi Philippines branches. The role ensures compliance with labor laws, company policies, and DOLE regulations, while fostering a positive and productive work environment. Key duties include handling employee...

Job Summary:The Employee Relations Officer is responsible for maintaining positive employee relations and ensuring a healthy, compliant, and engaged workplace across all Ramen Nagi Philippines stores and departments. The role focuses on addressing employee concerns, managing disciplinary and grievance cases, and implementing initiatives that promote employee...