Front Office Supervisor: Urgent
4 days ago
Are you a hospitality professional with a passion for service and leadership? We are looking for a Front Office Supervisor to lead our dynamic front desk team and deliver an exceptional guest experience at Prince Plaza II Makati.
Qualifications:
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Familiarity with hotel management software
- Flexible with schedules, including weekends and holidays.
- Bachelor's degree in Hospitality Management or related field preferred.
- Can work in Makati
- Available to start immediately
Key Functions:
- Supervise daily front office operations to ensure smooth and efficient service.
- Provide training, guidance, and support to front desk staff.
- Handle guest check-ins/check-outs, reservations, and special requests.
- Address guest concerns and resolve issues promptly with professionalism.
- Coordinate with other hotel departments to ensure guest satisfaction.
- Maintain accurate records and reports related to front office activities.
Job Type: Full-time
Benefits:
- Employee discount
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
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