Team Lead, Shpbd HR Strat&Svcs

Position Summary:This position reports to Mgr, Shipboard HR Strategy & Services. In this position, the TeamLeader is responsible to lead the team of Specialists and Recruiters who provide short-andlong-term work force recruiting and scheduling services. These services meet theoperational guidelines from the Manager and Fleet Operations Management and providethe workforce needs of the fleet.

The team leader ensures that the team complies with the processes and proceduresestablished by Fleet Par Levels; operational initiatives required for scheduling, and theplacement of new hires. Provides the job training, and identifies the best recruitmentsources for specific needs. Liaisons with the Logistics and Projects Specialist positionto proactively plan for heavy travel seasons, restrictions, limited travel periods, or otherinstance where workforce-scheduling needs will increase.

Essential Duties and Responsibilities:

• Works closely with team members to ensure timely and accurate scheduling.
• Supervises compliance to established Par Levels, Step-Up, Team, Rotations andother operational initiatives
• Works with Global Hiring Partners to ensure recruiting and confirmation of returningor joining CFM to ensure standards are met and maintained in accordance withcompany guidelines
• Ensures team members follow an established process to place suitable candidateselections on ships.

Clear understanding of GAP Pool processes by all team members maintained in aready to work Pool of qualified and experienced candidates. Clear understanding of the various brands on board, lifestyle and our brand servicephilosophies for communication with potential candidates. Ensure all team members understand the communication of policies andprocedures. Timely processing of HP invoices for New Hires and confirmation of returning CFMsfor timely payment within 30 days of receipt.

• Seeks to improve and optimize the team¿s effectiveness in the scheduling andlogistics processes.
• Ensures that team follows short and long-term work force plan (schedules) forshipboard customers.
• Functions as a liaison between Corporate Travel, Shipboard Management, andexternal hiring sources to ensure the team coordinates and optimizes logistics forjust in time,recruitment.
• Works and meets regularly with client Managers of various operational departmentsand services (i.e., Hotel, F&B, Entertainment, etc.) to determine scheduling andplanning concerns.
• Provides on-the-job training to team members to improve current performance andenhance future development.
• Work closely with recruiters to ensure best recruitment sources, candidateselection, standardized selection criteria, continuous replacement, andmaintenance of experienced candidate pool.
• Ensures complete and accurate employee data tracking within the Enterprise OneSystem for all CFM Personal Data from point of hire including all Crew Movement.
• Participates in special projects and performs other duties as assigned bymanagement.

This job description in no way states or implies that these are the only duties performed bythe employee occupying this position. Employees will be required to perform any otherjob-related duties assigned by their supervisor or management. Qualifications:

• Experience in one or more of the following functions; workforce scheduling,planning, recruiting, and shipboard crew administration.
• Knowledge of automated human resources systems preferred.
• Good communication skills; reads, writes and speaks English and has interpretativeskills for oral and written instructions.
• Must be able to travel internationally and domestically.
• Communication skills in second language strongly preferred (Spanish, French,German, or Italian)
• Working knowledge of computers, Internet access, and the ability to navigate withina variety of Microsoft software packages such as Excel and Word.

Knowledge and Skills:

• Leads the day-to-day activities of the team in recruiting, scheduling, and logisticsfunctions.
• Applies knowledge and gains experience in supervisory skills.
• Knowledgeable of world geography and time differences.
• Knowledgeable of immigration and visa requirements related to seafarers in variousgeographical areas.
• Applies knowledge of flag and port state regulations related to shipboard positions.
• Understands general concept of the shipboard organization.
• Ability to apply policies and practices involved in the Human Resources function.
• Ability to develop, manage and lead a team in a positive and productive manner.
• Able to administer performance management process using coaching andcounselling to improve performance.
• Ability to communicate verbally and in writing, to resolve problems and negotiateresolutions in a multinational environment consisting of department heads,managers, co-workers, and shipboard employees.
• Ability to recognize process improvements and make recommendations for change.
• Work productively and lead a team under tight time constraints and stressfulsituations.
• Able to travel internationally and domestically.
• Able to read, speak and write English to understand and interpret writtenprocedures, give and receive instructions in written and verbal form and effectivelypresent information and respond to questions from management, co-workers, andshipboard employees.
• Know and understand the needs, wants, job skills, and dynamics of thepositions/jobs the team works on by meeting with the recruiter on a regular basis.

Physical Demands:The physical demands described here are representative of those requirements employeesmust meet to perform the essential functions of the job with or without reasonableaccommodations. The employee is regularly required to sit, stand, write, review and typereports, compile data, and operate a pc. The employee communicates, listens, comparesvariables, and assesses information.

The employee may regularly move about the officecomplex, dock, or vessel, ascend and descend the vessel, travel, and lift, pull/push ormove 10 pounds. This position requires travel internationally and domestically aboard ship. Work Environment:The work environment characteristics described here are representative of those anemployee encounters while performing the essential functions of the job with or withoutreasonable accommodations.

The environment includes inside/outside the office, travel,and shipboard. A high noise level is possible if visiting shipboard or offsite locations. #LI-JR1