Process Redesign Analyst

2 weeks ago


Manila, National Capital Region, Philippines QBE Insurance Full time $40,000 - $80,000 per year

Primary DetailsTime Type: Full time

Worker Type: EmployeeProvides project management support for QBE GSSC & manage special projects and transitions.Primary ResponsibilitiesEnsures compliance and ongoing tracking and management of projects

Follows QBE's Project Management standard processes

Manage transition change control process and ensure details are accurately recorded in the plan

Build and maintain effective ongoing working relationships with stakeholders on transition planning assumptions and approval processes

Supports and coordinates with the Lead and Project Specialists for deliverables and schedules

Provide assistance through coordinating and collating inputs from the different stakeholders to get necessary sign-offs

Ensures that all project documentation is updated based on the inputs provided during meetings and via emails

Provides administrative support to the project/transition team

Prepare detailed project plan, governance structure and reporting templates to manage special cross-functional projects as needed

Provide regular updates to project stakeholders and PMO team

Develop and maintain effective working relationships within the department

Required EducationBachelor's Degree or equivalent combination of education and work experience

Required ExperienceNAPreferred Competencies/SkillsExcellent communication skills

Strong skills and ability to collect, organize, synthesize, and analyze data; summarize findings

Effective collaboration skills

Excellent MS Office skills

Planning and organization skills

Ability to multitask and work independently

Preferred ExperiencePreferably with at least 2 years of BPO experience1-2 years experience in program/project management preferred

Contract management experience is a plus

Experienced in creating comprehensive project schedules which will identify time frames for key project milestones

Preferred KnowledgeFundamental understanding of transitions and project managementQBE Cultural DNAEverything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:We are customer-focused

We are technical experts

We are inclusive

We are fast-paced

We are courageous

We are accountable

We are a team

All employees are expected to adhere to QBE's Code of Ethics and Conduct and apply sound risk management practices. US Only - DisclaimerTo successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily.

Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Global DisclaimerThe duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee's normal duties.

Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls. How to Apply:To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. About UsWe are an international insurer and reinsurer offering a diverse portfolio of commercial, personal and specialty products, as well as risk management solutions. Our product portfolio includes property, motor, crop, energy, marine and aviation.

We employ a team of around 13,000 people in 27 countries around the world.



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