Call Center Agent-SAME DAY J.O| Open for No experience

5 days ago

Cebu City, Central Visayas, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱150,000 - ₱250,000 per year

About the role

We are seeking dedicated and customer-focused Call Center Agents to join our team at Victorian Placement Agency'. As a Call Center Agent, you will be the voice of our company, providing exceptional customer service and support to our valued clients. This is a full-time role based in Cebu City, Cebu.

What you'll be doing

  1. Answering incoming calls and responding to customer inquiries and concerns in a professional and courteous manner
  2. Providing accurate information and resolving customer issues in a timely and efficient manner
  3. Documenting customer interactions and maintaining accurate records
  4. Collaborating with team members to ensure a seamless customer experience
  5. Adhering to company policies and procedures to ensure compliance
  6. Continuously improving your skills and knowledge to provide the best possible service

What we're looking for

  1. Excellent communication and interpersonal skills, with the ability to interact with customers in a friendly and professional manner
  2. Strong problem-solving and critical thinking skills to effectively address customer concerns
  3. Ability to work well in a team environment and collaborate with colleagues
  4. Familiarity with customer service best practices and procedures
  5. Willingness to learn and adapt to new technologies and processes
  6. No previous experience required, as full training will be provided

What we offer

At Victorian Placement Agency', we are committed to providing a supportive and inclusive work environment that fosters personal and professional growth. We offer competitive compensation, opportunities for career advancement, and a range of benefits to support your well-being. Join our team and be a part of a dynamic and rewarding customer service experience.

About us

Victorian Placement Agency' is a leading provider of call center and customer service solutions, serving a diverse range of clients across various industries. Our mission is to deliver exceptional customer experiences that exceed expectations and drive business success. With a strong focus on innovation, we are constantly evolving to meet the changing needs of our clients and the market.

Apply now and take the first step towards an exciting new career with Victorian Placement Agency'.

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