Director of Operations

4 days ago

Bacoor, Calabarzon, Philippines TaskUs Full time ₱1,500,000 - ₱2,000,000 per year

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO) We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What does a Director of Operations really do? Think of yourself as one of the leaders of the department, so not just anyone is qualified for this role We make sure we get the best of the best, after all, we are a ridiculously good company thus we make sure all our employees are top notch. 

Imagine yourself going to work with one thing on your mind: you want to focus on client satisfaction. As you tackle your new tasks for the day, you know that it will lead to one thing: oversee and direct the activities of a number of campaigns along with all Operations Managers, Team Leaders and Staff assigned to these programs.

As Director of Operations, you will:

  • Be responsible for a wide spectrum of responsibilities and must be able to multitask with ease and proficiency. 

  • Be responsible for regular and often daily interactions with all the company departments/campaign team leaders and the whole management team. 

  • Maintain an open line of communication between staff and senior management. 

  • Manage and staff the operations assigned.  

  • Be responsible for all aspects of operations which include but are not limited to monitoring operations staffing, provide temporary coverage and training; provision of excellent clientele service, problem resolution and the like. 

  • Develop individual and team goals and implement plans to carry out objectives. 

  • Guide the Operations Managers in meeting all team & individual goals. 

  • Ensure compliance with all established policies and procedures. 

  • Assist the Senior Director of Operations /Vice President of Operations in crafting operations procedures.

Do you have what it takes to become Director of Operations?

Requirements:

  • At least 10 years of experience in the related field preferably senior level with a large span specializing in BPO Operations and Management or equivalent.

  • Capable of building and maintaining client relationship is required for this role 

  • Managed at least 1,000 FTEs and who has strong computer skills especially in using Google Suite applications. 

  • Proven track record of meeting and delivering targets. 

  • Excellent communication skills,  both verbal and written.

  • This person must be able to build productive business relationships with clients and must have strong organizational, analytical and managerial skills. We need someone who possesses a professional, courteous, and resilient attitude.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL

  • Legal and Remedial Division Head

    2 days ago

    Bacoor, Calabarzon, Philippines PJ Lhuillier Group of Companies Full time

    The position is primarily responsible for overseeing all legal matters and managing the bank's legal affairs to ensure compliance to all regulatory requirements. The position is also responsible for providing guidance and advisory to senior management and board of directors relative to bank legal procedures. Additionally, it leads remedial management...

  • digital marketing assistant

    9 hours ago

    Bacoor, Calabarzon, Philippines St. Dominic College of Asia Full time ₱250,000 - ₱500,000 per year

    full-timeWE ARE LOOKING FOR PASSIONATE DIGITAL MARKETING ASSISTANT TO JOIN US IN MAKING A DIFFERENCE.ResponsibilitiesSUPPORTS THE DIRECTOR FOR CORPORATE COMMUNICATIONS AND MARKETING, AND THE OFFICE WITH PROJECT ORGANIZATION.PERFORMING ADMINISTRATIVE TASKS TO ENSURE THE FUNCTIONALITY OF DIGITAL MARKETING ACTIVITIES.CONDUCTS MARKET RESEARCH AND ANALYZES...

  • Marketing Manager

    4 days ago

    Bacoor, Calabarzon, Philippines Chromaesthetics Inc Full time ₱1,200,000 - ₱3,600,000 per year

    Position Overview:We are looking for a Marketing Manager responsible for planning, executing, and overseeing all marketing initiatives. This role manages both strategic and operational aspects of marketing, including campaigns, product launches, digital marketing, affiliates and community building, and cross-functional team coordination. The Marketing...

  • IT Audit Officer

    4 days ago

    Bacoor, Calabarzon, Philippines PJ Lhuillier Group of Companies Full time ₱4,800,000 - ₱9,600,000 per year

    The IT Audit Officer is primarily responsible for evaluating and assessing the bank's IT systems, processes, and controls to ensure operational efficiency, data integrity, and compliance with applicable regulations and industry best practices. The role involves identifying and mitigating potential IT-related risks and supporting continuous improvement in IT...

  • IT Audit Officer

    4 days ago

    Bacoor, Calabarzon, Philippines PJ Lhuillier Group of Companies Full time ₱900,000 - ₱1,200,000 per year

    The IT Audit Officer is primarily responsible for evaluating and assessing the bank's IT systems, processes, and controls to ensure operational efficiency, data integrity, and compliance with applicable regulations and industry best practices. The role involves identifying and mitigating potential IT-related risks and supporting continuous improvement in IT...

  • People and Culture Manager

    2 days ago

    Bacoor, Calabarzon, Philippines Chromaesthetics Inc Full time

    Position Overview:The People & Culture Manager is responsible for leading initiatives that strengthen organizational culture, build workforce capabilities, and ensure employee engagement, compliance, and fair treatment. This role ensures the complete, accurate, and timely execution of programs covering learning and development, performance management,...

  • Learning Experience Manager

    2 days ago

    Bacoor, Calabarzon, Philippines TaskUs Full time $60,000 - $80,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Learning Experience Manager

    2 days ago

    Bacoor, Calabarzon, Philippines TaskUs Full time $60,000 - $120,000 per year

    Job Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...

  • Learning Experience Manager

    2 days ago

    Bacoor, Calabarzon, Philippines TaskUs Full time ₱250,000 - ₱500,000 per year

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Quality Assurance and Institutional Effectiveness Staff

    4 days ago

    Bacoor A, Philippines St. Dominic College of Asia Full time ₱168,000 per year

    JOB DUTIES & RESPONSIBILITIES:Keeps track of the flow of communication of documents and information in the office/department.Prepares communication letters as instructed by the Director for Quality Assurance and Institutional Effectiveness, Quality Management Officer, and/or Document Controller.Circulates the approved document to all concerned members of the...

  • Lead Talent Acquisition Manager

    3 weeks ago

    Bacoor, Philippines St Trinity Property Group Full time

    Wonder Group is a dynamic and fast-growing organization that thrives on innovation and excellence in talent acquisition. We are seeking a Talent Acquisition Lead to drive recruitment strategies, build high-performing teams, and ensure a seamless hiring process across multiple business units. Role Overview As the Talent Acquisition Lead , you will own the...

  • Technology Project Manager

    4 weeks ago

    Bacoor, Philippines C9 Staff Full time

    Job Title: Technology Project Manager (Remote) Reports To: PMO Director Job Category: Full-Time (40 hours per week) Job Location: 100% work-from-home Job Schedule: Mondays through Fridays, 9:00 AM - 6:00 PM Pacific Time About Us We’re passionate about connecting exceptional Filipino professionals with stable, global clients who truly value long‑term...

  • Company Driver

    4 days ago

    Bacoor A, Philippines St. Dominic College of Asia Full time ₱200,000 - ₱400,000 per year

    JOB REQUIREMENTS/QUALIFICATIONS:Must have a Professional Driver's License (Code 1, 2, 3)-JOB DUTIES & RESPONSIBILITIES:Drives the assigned school vehicle/s and transports authorized passengers such as the school administrators, personnel, teachers, students, or guests, on a regular schedule or on special trips as needed by institutional constituents and as...

  • Corporate Secretary Executive- Australia

    3 weeks ago

    Bacoor, Philippines Sleek Full time

    Corporate Secretary Executive - Australia Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back‑office easy for micro SMEs. We give entrepreneurs time back to focus on what they love doing—growing their business and being with customers. With a surging number of entrepreneurs globally, we are innovating in a...