Sales Account Manager
2 weeks ago
Company Description
Macrologic Diversified Technologies, Inc. (MDTI) is a leading IT company founded in May 2012. The company specializes in systems integration and offers a wide range of applications and strategies to support industries such as manufacturing, government, academic institutions, and more. With a strong presence across key regions and a commitment to cutting-edge technology, Macrologic provides innovative cloud services through its MIaaS platform, which utilizes VMware vCloud Director. The company holds ISO/IEC 27001:2013 and ISO 22301:2019 certifications, demonstrating its dedication to security, data protection, and operational continuity.
Role Description
This is a full-time on-site role located in Bacoor for a Sales Account Manager. The Sales Account Manager will be responsible for managing customer accounts, ensuring customer satisfaction, generating leads, and providing exceptional customer service. Daily tasks include developing relationships with clients, identifying new business opportunities, and maintaining communication to address client needs and concerns.
Job Description
- Manage and grow strategic accounts in the Manufacturing, Pharmaceutical and Education sectors
- Develop a deep understanding of client needs, business goals, and industry trends
- Act as the main point of contact for client communications, escalations, and contract negotiations
- Coordinate internally with technical, operations, and product teams to ensure service excellence
- Identify upsell and cross-sell opportunities based on client insights and market intelligence
- Track account performance metrics and prepare regular reports and presentations
- Maintain a high level of customer satisfaction and loyalty
Qualifications
- Account Management and Sales skills
- Bachelor's degree in Business, Marketing, Communications, or a related field
- At least 3–5 years of experience in account management, preferably in the telecommunications or media industry
- Strong understanding of ICT, digital services, or SaaS products
- Excellent communication, presentation, and interpersonal skills
- Ability to work independently and manage multiple client relationships
- Strong ability to develop and maintain client relationships
- Experience in telecommunications and media industries is a plus
- Ability to work effectively in a dynamic and fast-paced environment
WHY JOIN US
- Lead exciting projects
with various industry clients - Competitive pay
with performance incentives - Career growth
in a fast-paced, tech-driven industry - Collaborative team
that values innovation - Real impact
on millions of customers
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