Inbound & B2B Sales Development Agent Specialist

3 days ago

Work from Home, Philippines Remote Staff Full time ₱720,000 per year

Status: Full time / 44 Hours / week

Work Schedule:

Australian Time:Monday to Friday, 8:00 AM to 5:00 PM AEST and Saturday, 9:00 AM to 1:00 PM AEST

Philippine Time: Monday to Friday,6:00 AM to 3:00 PM PHT and Saturday, 7:00 AM to 11:00 AM PHT

Why choose Remote Staff?

  • 100% Work from Home. No office-based setups. Manage your time efficiently and enjoy work-life balance.
  • 17+ years in the remote work industry. We've helped more than 8K Filipinos establish virtual careers with international clients since 2007.
  • Competitive and negotiable compensation (depending on skill level & experience)
  • 100% coverage on Government Contributions Remittance* to SSS, Philhealth and Pag-ibig. Traditional employment set-ups cover only 50%, while you shoulder the other half as a salary deduction.

*Terms and conditions apply.

Key Responsibilities

Inbound Sales & Lead Management (60–70%)

  • Respond to inbound leads and customer inquiries promptly (within 5 minutes during working hours).
  • Manage and qualify inbound calls, emails, and campaign-generated leads.
  • Book and close smaller B2C/B2B deals directly while escalating larger or complex opportunities to senior sales or business owners.
  • Conduct outbound follow-ups on incomplete bookings or partially engaged prospects.
  • Collect and maintain accurate lead/customer information (contact, service needs, urgency, etc.) in Zoho CRM.
  • Provide weekly reporting on lead quality, conversion performance, and customer insights.
  • Address customer complaints or service adjustments and coordinate with internal teams.

B2B Sales Development & Prospecting (20–25%)

  • Research, identify, and target high-value companies and decision-makers.
  • Design and execute outbound prospecting campaigns across email, LinkedIn, and phone channels.
  • Support Account-Based Marketing (ABM) by nurturing key accounts and securing discovery/intro meetings.
  • Maintain a healthy balance between reactive inbound management and proactive "hunter-style" outreach.

Marketing & Process Optimization (10–15%)

  • Manage and optimize Zoho CRM workflows, reporting dashboards, and integrations.
  • Contribute to email marketing campaigns, A/B testing, and automation enhancements.
  • Assist with booking platforms (YouCanBookMe, Calendly) and platform integrations to improve conversions.
  • Provide feedback to the marketing team on campaign performance and lead generation effectiveness.

Required Skills & Qualifications

  • Minimum 3 years' experience in inbound sales, lead generation, appointment setting, or sales development (preferably in an Australian-facing or B2B environment).
  • Strong verbal and written English communication skills, with excellent phone and email etiquette.
  • Proven track record in CRM management (Zoho preferred), pipeline tracking, and reporting.
  • Comfortable handling both inbound and outbound communication in fast-paced environments.
  • Strong organizational skills with the ability to manage fluctuating lead volumes.
  • Customer service mindset with the ability to build rapport, handle complaints, and ensure client satisfaction.
  • Self-motivated, proactive, and able to work independently with minimal supervision.
  • Adaptable to small business environments with evolving processes.

Tools & Platforms:

  • CRM: Zoho
  • Communication Tools: VoIP, Gmail, Google Workspace
  • Scheduling: Internal calendar (linked with Zoho)
  • Reporting: Weekly updates based on call volumes and lead quality

Job Type: Full-time

Pay: Php50, Php60,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • How many years of experience do you have in Inbound Sales?
  • How many years of experience do you have in Lead Generation?
  • Do you have experience in B2B Sales Development?
  • How many years of experience do you have in Appointment Setting?
  • Do you have working experience with Australian clients?
  • How many years of experience do you have using Zoho?
  • How much is your expected salary?
  • How soon can you start?
  • On a scale from 1 to 10, (10 being the highest) How fluent are you in English? (Speaking and writing)

Work Location: Remote

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