BPO Facilities and Admin Assistant Manager
2 weeks ago
Job Overview
As a Facility and Administration Assistant Manager, you will play a crucial role in ensuring the smooth operation of our Alabang office facilities and administrative functions. You will manage various aspects related to facility management, office administration, and compliance with local regulations. Your role involves overseeing day-to-day operations, managing vendor relationships, and implementing efficient processes to optimize facility and administrative functions.
Job Role & Responsibilities
1. Facility Management:
- Oversee maintenance and operation of all company facilities, including office premises, equipment, and utilities.
- Develop and implement facility management policies, procedures, and standards to ensure a safe and productive work environment.
- Coordinate with vendors and contractors for facility maintenance, repairs, and renovations as needed.
- Conduct regular inspections to assess the condition of facilities and address any issues promptly.
- Manage facility-related budgets, including forecasting and cost control measures.
2. Administrative Support:
- Supervise administrative staff and oversee day-to-day administrative tasks, including mail distribution, supplies inventory, and office upkeep.
- Develop and maintain efficient administrative procedures and systems to support smooth office functioning.
3. Health and Safety Compliance:
- Implement health and safety protocols to ensure compliance with local regulations and company standards.
- Conduct regular safety inspections and risk assessments to identify potential hazards and take corrective actions.
- Provide training and guidance to employees on health and safety procedures and emergency protocols.
4. Vendor Management:
- Manage relationships with external vendors, contractors, and service providers to ensure quality service delivery.
- Negotiate contracts, service agreements, and pricing terms with vendors to optimize cost-effectiveness and performance.
- Monitor vendor performance and address any issues or concerns in a timely manner.
5. Cross-functional Collaboration:
- Collaborate with other departments, such as HR, IT, and Finance, to support their facility and administrative needs.
- Participate in strategic planning and decision-making processes related to facility management and administrative operations.
Qualifications & Experience
- Bachelor's degree in Business Administration, Facility Management, or related field.
- Proven experience in facility management and office administration preferably in the BPO or similar environment
- Strong knowledge of local regulations and compliance requirements related to facility management and administration in the Philippines.
- Excellent communication, leadership, and interpersonal skills. Ability to prioritize tasks, manage multiple projects simultaneously, and work effectively under pressure.
- Proficiency in MS Office and facility management software. Certification in Facility Management or related field is a plus.
- Must have SO3 Certification or SO4
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