Assistant HR Manager

2 weeks ago

Makati City, National Capital Region, Philippines Executive Optical, Inc. Full time ₱630,000 - ₱840,000 per year

We're hiring

Join us as an Assistant HR Manager – Employee Relations and help create a positive workplace across our retail stores. If you're passionate about people, skilled in conflict resolution, and eager to support employee engagement, we'd love to have you on our team

Role Responsibilities:

Employee Relations Handling

  • Act as the first point of contact for employee concerns and workplace issues across stores and the head office.
  • Conduct investigations into employee complaints, violations of policies, or misconduct, ensuring fairness and confidentiality.

Policy Compliance and Disciplinary Action

  • Ensure consistent application of company policies across all branches.
  • Coordinate and document progressive disciplinary actions, including coaching, written warnings, and terminations.

Labor Law Compliance

  • Ensure store-level practices align with labor regulations (e.g., DOLE compliance on hours, rest days, due process).
  • Assist in addressing issues raised during inspections or audits.

Store Visits and Support

  • Conduct regular visits to retail locations to assess employee morale and provide HR support.
  • Coach store managers on handling employee concerns and improving team dynamics.

Engagement and Retention

  • Support employee engagement programs tailored to frontliners and support teams.
  • Analyze trends in turnover and absenteeism and recommend action plans to improve employee experience.

Conflict Resolution

  • Mediate conflicts between staff or between employee and supervisor, aiming for win-win resolutions.
  • Recommend interventions such as counseling or team-building initiatives.

Training and Communication

  • Conduct training sessions for retail leaders on employee relations practices, respectful workplace behavior, and policy updates.
  • Communicate HR policies in a clear and engaging manner to store employees.

Documentation and Reporting

  • Maintain detailed and secure records of ER cases, actions taken, and outcomes.
  • Prepare reports and analysis of ER trends to support HR strategy.

Qualifications:

  • Bachelor's degree in Psychology, Human Resource Management, Business Administration, or any related field.
  • At least 5 years of experience in HR, with 3 years specializing in employee or labor relations.
  • Preferably from a retail, fast-paced, or multi-branch environment.
  • Strong knowledge of Philippine labor laws and DOLE standards.
  • Excellent communication and interpersonal skills.
  • Problem-solving and conflict-resolution abilities.
  • Strong documentation and report-writing skills.
  • Ability to handle confidential information with discretion.
  • Ability to work under pressure and manage multiple cases at once.

What We Offer / Company Benefits

  • Open-flexible work schedule (fully onsite)
  • COVID-19 Quarantine Program leave with pay per year
  • Free eye check-up
  • Sick Leave and Vacation Leave (if unused, convertible to cash at the end of the year)
  • Health Insurance
  • Life Insurance
  • Annual merit increase (depending on the performance)
  • Emergency loan
  • Product purchase Discount (extended to immediate family members)
  • Government-mandated Benefits

Job Types: Full-time, Permanent

Pay: Php60, Php70,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Employee discount
  • Flextime
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion

Work Location: In person

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