HR Assistant

Human Resource Assistant

Job Title: Human Resource Assistant (HR Assistant)

Location: Makati City, Metro Manila

Job Type: Full-Time

Work Schedule: Monday to Friday, 8:00 AM – 5:00 PM EST TIME / Flexible Schedule – Onsite

Reports To: Human Resource (HR) Manager

Job Summary:

We are seeking a highly motivated and detail-oriented HR Assistant with 1-2 years of experience in General HR functions, including recruitment, payroll, compensation and benefits, and knowledge of Philippine labor laws. The ideal candidate will have a solid understanding of HR administration, particularly in the areas of recruitment, benefits management, and labor law compliance. This is an excellent opportunity for someone who is eager to develop their HR career and gain exposure to a variety of HR functions in a dynamic work environment.

Duties and Responsibilities:

1. Recruitment and Staffing:

· Assist in the recruitment process, including posting job openings, sourcing candidates, screening resumes, and scheduling interviews.

· Assist and coordinate interviews between candidates and Senior managers and HR manager, ensuring an efficient and seamless hiring process.

· Arrange medical examination to all approved new hires in our tie-up clinic.

· Support the onboarding of new hires, ensuring that all pre-employment documents and processes are completed accurately.

· Assist orientation of new hires.

· Maintain and update an applicant tracking system (ATS), ensuring proper documentation of each hiring stage via SharePoint.

2. Payroll and Timekeeping:

· Prepare and monitor employee time and attendance reports.

· Assist in the computation, review, and encoding for submission to the third-party payroll provider, ensuring accuracy and timeliness.

· Collaborate with the finance or payroll team for final payroll processing.

· Respond to payroll-related inquiries from employees and provide resolution in a timely manner

2. Compensation and Benefits Administration:

· Assist in the HR Department and Accounting of employee compensation, including the preparation of salary data, benchmarking and review of compensation packages.

· Manage and develop employee benefits programs, including health insurance, life insurance, retirement plan, company bonuses, and other company-provided benefits.

· Support the HR Department in reviewing and preparing reports for approved salary adjustments, performance-based increases, and annual benefits renewal, depending the needs of the management.

3. Employee Records Management:

· Assist and ensure that all employee records are accurate, complete, and up-to-date, including contracts, performance evaluations, and benefits enrolment in HMO packages of employees.

· Assist and ensure HR documentation in compliance with Philippine labor laws and internal company policies.

· Assist and prepare regular HR reports, including employee attendance, performance write-up, new hire training survey, turnover, and write-up violation reports.

4. Labor Law and Compliance Support:

· Support HR in resolving employee relations matters, including disciplinary actions, grievances, and conflict resolution.

· Stay updated on changes in labor laws, employee benefits, and compliance practices, and assist in implementing necessary changes within the company.

· Prepare reports for regulatory agencies as required, ensuring the company remains compliant with all legal and statutory requirements.

5. HR Administration and Employee Relations:

· Support HR initiatives to improve employee engagement, retention, and job satisfaction, including organizing events and team-building activities and other activities.

· Respond to employee inquiries related to policies, and other HR processes, ensuring prompt and professional communication.

· Assist in the administration of performance management processes, including tracking performance reviews, goal-setting, and feedback.

Qualifications:

Education:

Bachelor's degree in Human Resource Management, Business Administration, or a related field.

Experience:

1-2 years of HR experience including recruitment, payroll processing, timekeeping, compensation and benefits, employee relations, and compliance. Experience in payroll or in the BPO or collections industry is a strong advantage.

Skills:

· Strong knowledge of Philippine Labor Laws, including compensation, benefits, and employee rights.

· Proficient in HR tools and software, such as Applicant Tracking Systems (ATS), and Microsoft Office Suite (Excel, Word, PowerPoint, SharePoint)

· Strong organizational and time-management skills, with the ability to prioritize and manage multiple tasks simultaneously.

· Excellent communication and interpersonal skills, with the ability to interact effectively at all levels of the organization.

· Ability to maintain confidentiality and handle sensitive information with discretion.

Personal Attributes:

· A proactive and results-oriented individual who can work independently but thrives in a team-oriented environment.

· Strong attention to detail and accuracy, especially when managing employee data.

· Adaptable and eager to take on new challenges in a fast-paced, evolving work environment.