URGENT: Outbound Lead Engagement Assistant

4 hours ago

Work from Home, Philippines Workstaff360 Full time $50,000 - $75,000 per year
Description
  • Make outbound calls to warm leads from Facebook ads, website inquiries, voicemail messages, and emails.
  • Initiate friendly first contact to confirm interest, gather basic information, or live-transfer calls to the sales team.
  • Send follow-up emails or messages to leads when phone contact is not successful.
  • Document lead status (contacted, responded, follow-up needed, invalid, etc.).
  • Transfer qualified and engaged leads to sales staff or schedule callbacks.
  • Maintain clear daily records of contact attempts and outcomes.
  • Update Google Sheets, spreadsheets, or CRM tools with accurate lead engagement data.
  • Track daily contact percentage, outreach volume, and conversion-to-contact results.
  • Coordinate with management to ensure leads are being worked consistently.
  • Communicate promptly with the office team regarding hot leads that require immediate attention.
  • Provide daily summaries of contact results, trends, and any issues with lead quality.
  • Uploading photos and videos to YouTube, Facebook, Google, Yelp, Thumbtack, and Instagram
  • Responding to customer reviews on Yelp, Google, and other platforms
Hard Requirements:
  • Minimum 2–3 years of experience in outbound calling, lead generation, telemarketing, or customer service.
  • Excellent English speaking skills with clear pronunciation and strong phone etiquette.
  • Ability to confidently handle outbound calls and reach out to leads proactively.
  • Proficient with Google Workspace (Sheets, Drive, Gmail) and able to learn new systems quickly.
  • Comfortable working with VoIP systems (Zoom Phone, softphones, or similar tools).
  • Strong tracking, documentation, and data-entry skills.
  • Self-motivated, organized, and able to follow contact targets and performance metrics.
Schedule:
  • 40 hours per week
  • Monday to Friday
  • 9AM–6PM US Eastern Standard Time
Offer and Benefits:
  • Weeks 1–8: $6 USD/hour
  • Week 8 onwards: $7 USD/hour
About WorkStaff360

Workstaff360 is the ultimate virtual assistance solution. Our range of 360-degree services encompasses Executive Assistance, Virtual Support, Sales, Customer Service, and Bookkeeping. Benefit from the expertise of our carefully selected remote workers, ensuring cost-effectiveness and efficiency to drive your business toward success. Unlock the simplicity of Workstaff360 for streamlined operations and dedicated growth

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