Customer Support for Hotel Booking Account
5 days ago
An innovative technology company, is seeking an enthusiastic and dedicated Customer Support Agent to join our dynamic team. This full-time position is based in Davao City, Davao del Sur, where you will play a vital role in providing exceptional customer service for our hotel booking account.
What you'll be doing
- Responding to customer enquiries and resolving issues via email, chat, and other non-voice channels
- Providing timely and accurate information to customers about hotel bookings, policies, and availability
- Escalating complex issues to the appropriate team members for further assistance
- Maintaining detailed records of customer interactions and documenting resolution steps
- Continuously learning about new products, services, and policies to better serve our customers
- Contributing to the enhancement of our customer service processes and procedures
What we're looking for
- Open to 6 months and above Customer Facing Experience in BPO or Non BPO,
At least HS/Senior High School graduate - Excellent customer service skills with a passion for providing a positive customer experience
- Strong written communication skills and the ability to convey information clearly and concisely
- Proficiency in Microsoft Office suite and the ability to navigate various software applications
- Familiarity with the hospitality industry or previous experience in a customer service role is preferred
- Ability to work effectively in a fast-paced, team-oriented environment
- Demonstrated problem-solving skills and a commitment to continuously improving processes
Apply now
-
Customer Service Representative
5 days ago
Davao City, Davao, Philippines Talent Outsourcing Channel Solutions Full timeWe are seeking a passionate and experienced Hotel Booking Agent to join our dynamic team in Davao City, Davao del Sur. In this full-time, blended voice/non-voice role, you will be providing exceptional customer service to our hotel guests, handling both inbound and outbound calls, as well as various non-voice tasks.What you'll be doingHandling inbound and...
-
Booking Team Representative
5 days ago
Davao City, Davao, Philippines OfficePartners, 360 Inc. Full time ₱200,000 - ₱250,000 per yearThe Booking Team Representative is responsible for managing inbound patient interactions and providing high-quality service for appointment bookings, inquiries, and general clinic information. This role plays a key part in ensuring an excellent patient experience by efficiently coordinating with internal teams, processing requests accurately, and maintaining...
-
Customer Service Representative
5 days ago
Davao City, Davao, Philippines SPlace Full timeWe're looking for a Customer Service Representative (CSR) to join our team and provide exceptional support to guests and clients in the Spa and Wellness industry. The ideal candidate has strong communication skills, a customer-first attitude, and at least 1 year of CSR experience handling calls, emails, and live chats.As part of our on-site support team,...
-
Customer Service Supervisor
7 days ago
Davao City, Davao, Philippines DoubleDragon Properties Corp. Full time ₱250,000 - ₱500,000 per yearQualifications:Candidate must possess a Bachelor's or College Degree in Hospitality and Restaurant Management or any related courseAt least 1-2 years work experience in the same role, or any relevant experienceKnowledge in MS Office applications, OPERA system, and other relevant softwareExcellent communication, customer service, and organizational...
-
Accounting Associate
5 days ago
Davao City, Davao, Philippines TIERRA AGRI TECHNOLOGIES, INC Full timeFOR POOLINGJOB SUMMARY:Reports directly to Accounting and Finance Manager. Responsible for the preparation of check vouchers and checks, recording of VAT and Non-VAT purchases to Purchase Book, manual recording of Cash Receipt Book and summarize payees for monthly filing of Expanded Withholding Tax.DUTIES AND RESPONSIBILITIES:Prepare check vouchers and check...
-
Executive Assistant
7 days ago
Davao City, Davao, Philippines Remote VA Full time ₱600,000 - ₱800,000 per yearWe are seeking a highly organized and detail-oriented Executive Assistant to provide comprehensive support to our leadership team. The ideal candidate will have proven experience in hotel bookings, proficiency in Global Distribution Systems (GDS), and advanced skills in spreadsheets for data management and reporting. Key ResponsibilitiesManage complex travel...
-
Reservations Officer
7 days ago
Davao City, Davao, Philippines Pinnacle Hotels USA Full time ₱156,000 - ₱192,000 per yearJod Description:QualificationsA graduate of BS in Tourism Management, Hotel and Restaurant Management (HRM/HM), Hospitality Management, or any related fieldAt least 1 year of experience in hotel reservations, front office, hospitality service, or related customer-facing roles.Fresh graduates are also encouraged to applyProficient in computer...
-
Customer Support New Telco Account
5 days ago
Davao City, Davao, Philippines TORCH Solutions Full time ₱250,000 - ₱500,000 per yearJoin the dynamic team as a Customer Support Representative for our New Telco Account division. In this full-time role based in Davao City, Davao del Sur, you will be the first point of contact for our valued customers, providing exceptional support and resolving queries efficiently.What you'll be doingRespond to customer inquiries and concerns via phone,...
-
Customer Support for New Telco Account
5 days ago
Davao City, Davao, Philippines TalentSync Training and Development Full time ₱200,000 - ₱400,000 per yearWe are seeking a highly motivated and customer-focused Customer Service for New Telco account to join our team in Davao City, Davao del Sur. In this full-time role, you will be the first point of contact for customers of our new telco account, Providing exceptional service and support to ensure a positive experience.What you'll be doingAnswering inbound...
-
Waiter
3 days ago
Davao City, Davao, Philippines Home Crest Hotel Full time ₱1,040,000 - ₱1,692,000 per yearKey responsibilitiesCustomer service:Greet guests warmly, show them to their tables, and provide attentive service throughout their meal.2. Order taking and serving:Present menus, explain dishes and daily specials, take accurate food and beverage orders, and serve them promptly and professionally.3. Table management:Set and prepare tables with linens and...