
Customer Service for New Telco Account
1 day ago
We are seeking a highly motivated and customer-focused Customer Service for New Telco account to join our team in Davao City, Davao del Sur. In this full-time role, you will be the first point of contact for customers of our new telco account, Providing exceptional service and support to ensure a positive experience.
What you'll be doing
- Answering inbound customer calls and emails in a professional and courteous manner
- Assisting customers with a range of inquiries, including product information, billing, and troubleshooting
- Logging and resolving customer issues in a timely and efficient manner
- Identifying and escalating complex or sensitive customer concerns to the appropriate teams
- Maintaining accurate records of customer interactions and activities
- Contributing to the continuous improvement of customer service processes and procedures
What we're looking for
- At least High School Graduate (old curriculum) / Senior High School Graduate
- Excellent Communication Skills
- Willing to process their application onsite
- Willing to start immediately
Apply Now
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