Customer Support for New Telco Account

4 days ago


Davao City, Davao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

We are seeking a highly motivated and customer-focused Customer Service for New Telco account to join our team in Davao City, Davao del Sur. In this full-time role, you will be the first point of contact for customers of our new telco account, Providing exceptional service and support to ensure a positive experience.

What you'll be doing

  • Answering inbound customer calls and emails in a professional and courteous manner
  • Assisting customers with a range of inquiries, including product information, billing, and troubleshooting
  • Logging and resolving customer issues in a timely and efficient manner
  • Identifying and escalating complex or sensitive customer concerns to the appropriate teams
  • Maintaining accurate records of customer interactions and activities
  • Contributing to the continuous improvement of customer service processes and procedures

What we're looking for

  • At least High School Graduate (old curriculum) / Senior High School Graduate
  • Excellent Communication Skills
  • Willing to process their application onsite
  • Willing to start immediately

Apply Now


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