Customer Support New Telco Account
2 days ago
Join the dynamic team as a Customer Support Representative for our New Telco Account division. In this full-time role based in Davao City, Davao del Sur, you will be the first point of contact for our valued customers, providing exceptional support and resolving queries efficiently.
What you'll be doing
- Respond to customer inquiries and concerns via phone, email, and chat channels
- Troubleshoot technical issues and provide step-by-step guidance to customers
- Process customer requests, such as account changes, billing inquiries, and order placements
- Maintain accurate records and documentation of customer interactions
- Continuously seek opportunities to improve customer satisfaction and identify areas for process improvements
- Collaborate with cross-functional teams to ensure seamless customer experiences
What we're looking for
- (At least HS Graduate (old curriculum) / SHS Graduate
- Excellent Communication Skills
- Can start immediately
- Willing to work onsite
Apply now to join our team and be a part of our exciting journey
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