Customer Service Supervisor

Job DescriptionDrive overall performance and manage the process. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance. Steer process meetings / calls to a logical conclusion.ResponsibilitiesRole/ Responsibilities:Manage the...

Job DescriptionCoordinate team tasks, assist in project management, handle customer inquiries, and prepare reports.ResponsibilitiesCoordinate team tasks, assist in project management, handle customer inquiries, and prepare reports.QualificationsGraduate 2 - 5 Years

JOB SUMMARYResponsible in the proper and timely handling of daily frontline transactionsDUTIES AND RESPONSIBILITIESReview and endorse created tickets with complete/required attachments to the processing unit.Handle escalated concern from CS Assistants.Coordinate with other concerned units in resolving clients concernsCoordinate with appropriate resource for...

Job DescriptionWe are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring accuracy, efficiency, and timely reporting.ResponsibilitiesRole/ Responsibilities:Manage the...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes...

Client Profile: This company is one of the leading IT companies that is providing IT Consultancy and data analysis. They have been in the industry for almost 58 yearsPosition: Financial Customer Service AssistantCompany Industry: IT CompanyLocation: Pasay CityPostal Code: 1300Salary Offer: Php20,000-Php30,000Work Schedule: DayshiftWork Set Up: OnsiteBenefits...

Company DescriptionAt Wesco Anixter, we believe life should run smoothly. As an international provider of business-to-business distribution, logistics services, and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity, and mitigate risk for...

About the roleWe are seeking an experienced and dynamic Training Supervisor to join our team at SM APPLIANCE (STAR APPLIANCE CENTER, INC.)'s head office in Pasay City, Metro Manila. As a full-time Training Supervisor, you will play a crucial role in developing and delivering comprehensive training programs to ensure our staff are equipped with the knowledge...

About the role We are seeking an experienced and dynamic Training Supervisor to join our team at SM APPLIANCE (STAR APPLIANCE CENTER, INC.)'s head office in Pasay City, Metro Manila. As a full-time Training Supervisor, you will play a crucial role in developing and delivering comprehensive training programs to ensure our staff are equipped with the...

Key Responsibilities:Support the Store Supervisor in overseeing the daily operations of the restaurant.Supervise team members during shifts, ensuring excellent customer service and food quality.Lead by example in delivering outstanding service and adhering to company standards.Assist with employee scheduling, training, and performance monitoring.Handle...