IT Technical Support

3 days ago

Quezon City, National Capital Region, Philippines Office Wahouse Inc. Full time $30,000 - $50,000 per year

We're Hiring Join our team as an IT Technical Support

Key Responsibilities:

  • Respond to user inquiries and provide technical assistance via various channels such as phone, email, or in-person.
  • Diagnose and resolve hardware and software issues, including operating systems, applications, and peripherals.
  • Troubleshoot network connectivity problems and assist in maintaining network infrastructure.
  • Install, configure, and update computer hardware and software components.
  • Collaborate with internal teams to escalate and resolve complex technical issues. Document and maintain records of support requests and solutions.

Qualifications:

  • Graduate of Bachelor of Science in Information Technology, Computer Science, or Engineering.
  • With or without experience
  • Strong knowledge of computer systems, hardware, and software.
  • Familiarity with operating systems (Windows, macOS, Linux), productivity software, and common applications.
  • Ability to work independently and collaborate effectively in a team.

Job Types: Full-time, Permanent, Fresh graduate

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