IT Technical Support

Technical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...

Job descriptionBachelors degree in IT, CS, or any Computer related courses only3 years of experience as Technical / Helpdesk /3 years of experience in CITRIXExperience in handling Infrastructure (network & servers) and Application (system, application and cloud) issuesFollow ITIL Practices (Incident & Problem Management and Change management)Uses ticketing...

Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

As a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...

Technical Support Duties/Responsibilities• Perform presales visits and presentations, promote the technical aspects of Quandatics' solutions and benefits of analytical use cases to prospective clients• Develop solutions together with the Technical Team based on Client requirements• Opportunity to conduct professional analytics training classes•...

Job Title: Network Support SpecialistWork Location: Robinsons Cyberscape Gamma, Ortigas, PasigWork Set-up: OnsiteJob OverviewServicePoint is seeking 10 Network Support Specialists to assist a high-profile customer with a network migration project. This is a 3-month, remote, phone-based support role based in Manila, Philippines, providing...

Duties/Responsibilities• Perform presales visits and presentations, promote the technical aspects of Quandatics'solutions and benefits of analytical use cases to prospective clients• Develop solutions together with the Technical Team based on Client requirements• Opportunity to conduct professional analytics training classes• Opportunity to become...

We're looking for an IT Technical Support / Service Desk professional to join our team Enjoy ₱30,000+ salary with benefits (including HMO starting day 1) and a hybrid work setup (1–3 days onsite in Diliman, QC). Provide technical support, troubleshoot client IT issues, and help enhance the client experience during mid or night shifts.Required Skills and...

We are hiring a Technical Support Specialist to provide dependable end-user computing support. The role offers a gross salary of PHP 30,000 (excluding perks, allowances, and benefits) with a full onsite setup at our office in Diliman, Quezon City. If you have a passion for helping users and solving IT issues, this role could be a great fit.Required Skills &...

Required Skills & ResponsibilitiesBachelor's degree in IT, CS or related field3+ years of relevant IT support experience, preferably in technical, application or system supportStrong knowledge and hands-on experience in Citrix Environment and Virtual Desktop Infrastructure (VDI)Provide L1/L2 support by diagnosing, troubleshooting, and resolving application...