Siemens Opcenter MES Support Engineer

We are looking for a MES Operations and Support Engineer for Shop Floor Domain to join our team of highly skilled IT professionals to operate our Opcenter Discrete install base. In this role, you will join our international team to deploy, monitor and support our MES installations in our production plants worldwide. We are staffing a new MES Operations Team in Philippines in close collaboration with the existing team in Denmark.

What is the job about?

Our ambition is to be evergreen for our MES install base, and you will be pivoting our ambitions to achieve this goal. Based on your deep technical skillset you are quite experienced in running complex IT systems and like to make a deep dive into inner workings of Server OS' and Server applications. The ideal candidate will have experience with Manufacturing Execution System (MES), Manufacturing Information Systems (MIS), relational databases, and common communication protocols used to interface production equipment.

Your main responsibilities:

• Operations of Server applications for MES in close collaboration with the MES Solutions team and our IT Infrastructure Team
• Develop our automated monitoring systems of the install base in collaboration with the external supplier of the platforms
• Running 2nd level support for MES globally in collaboration with 1st level and 3rd level software development support.
• Run and monitor the CI/CD pipeline for new MES application features releases quarterly on all instances
• Run yearly platform upgrades in collaboration with our vendor and the local plant support teams
• Join our solution delivery team to identify and improve performance issues in the applications
• Troubleshoot shop floor production equipment connectivity issues in collaboration with plant maintenance teams
• Setup new installations of MES globally with our Assess & Rollout team

In order to operate MES you are one of many gears in a complex machine and you are in the center of the control room. Your success is built upon collaboration with a many different technical staffs and you enjoy coordinating and being a part of a multinational team. You work well under pressure with a keen eye on Shop Floor Operators as they are depended on our services to run production. We are currently extending our MES Operations team, and you will have direct influence on how we operate and improve.

Your background

We imagine that you have:

• 3 years of experience with a similar position in a company with inhouse production, or as system integrator for manufacturing companies
• Experience in supporting and operating Siemens Opcenter Discrete platform
• Domain knowledge of shop floor processes, protocols and IT solutions from the manufacturing automation domain
• Experience with Manufacturing Execution System (MES), Manufacturing Information Systems (MIS), database operator tasks and communication protocols as OPC UA
• Knowledge of DevOps for software development, experience in CI and CD
• Education within IT domain, engineering or software development or similar
• Team worker fluently speaking and writing English
• Familiar with ITIL processes and ticketing systems

What's in it for you?

What are your goals? Here at Grundfos it's our mission to help you develop and fulfil your ambitions, both career and personal. We are guided by our six core values, and you'll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You'll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other's cultural horizons.

In addition, your day-to-day benefits include:

• Flexible working hours; part time home office possibility and equipment; up to 3 days' paid leave for volunteering
• Annual bonuses, parental support, internal well-being consultants and programmes, engaging team buildings
• Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly
• Long-term career development with regular dialogue, as well as continuous learning and development opportunities.

If this job sounds appealing, please send your resume by clicking "Apply".

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We look forward to hearing from you.

Job Type: Permanent

Benefits:

• Flexible schedule
• Flextime

Ability to commute/relocate:

• Ortigas: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• How many hours of internship do you need to complete?

Education:

• Bachelor's (Preferred)

Work Location: In person