Sales Operations Admin – BPO

5 days ago

Taguig, National Capital Region, Philippines Virtua Outsourcing Solutions Full time ₱400,000 - ₱500,000 per year

Sales Operations Admin – BPO (SaaS Client)

We are seeking a detail-oriented Sales Operations Admin to support sales operations and order management for our SaaS client within a BPO environment. The role requires strong Salesforce skills to ensure accurate order processing and efficient sales support.

Key Responsibilities

  • Execute daily sales operations tasks, including order entry, order tracking, and data accuracy checks.
  • Manage sales order processing and updates within Salesforce, ensuring compliance with client standards.
  • Support the sales team by coordinating order approvals, resolving order discrepancies, and maintaining accurate records.
  • Liaise with cross-functional teams such as Sales, Customer Success, and Finance to facilitate smooth order fulfillment.
  • Generate reports and dashboards in Salesforce for sales operations monitoring and performance insights.
  • Assist in continuous process improvements related to order management and sales workflows.
  • Ensure adherence to client SLAs, quality standards, and data security policies.

Qualifications

  • Experience in sales operations or order management, preferably in a BPO or SaaS client environment.
  • Minimum 1-2 years of sales operations or order management experience required.
  • Proficient in Salesforce, especially in managing sales orders and reporting.
  • Intermediate level Salesforce proficiency required for managing sales orders and reporting.
  • Strong attention to detail and organisational skills.
  • Effective communication and collaboration skills to work with multiple teams.
  • Ability to handle multiple tasks and prioritise in a fast-paced setting.
  • Familiarity with SaaS products or technology industry is an advantage.

This role is instrumental in delivering accurate and timely sales operations support for our SaaS client, leveraging Salesforce expertise.

Job Types: Full-time, Permanent

Pay: Php40, Php50,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Health insurance
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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