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Warehouse Admin

2 weeks ago

Paranaque City, Calabarzon, Philippines Mary Grace Cafe Full time $40,000 - $60,000 per year

Our Warehouse Admin (Marketing-Contractual) ensure that all requests from and deliverables for multiple stakeholders and clients are met on a timely and efficient manner.

Job Responsibilities:

  • Provides product / services information, answers queries, and resolves any emerging problems with accuracy and efficiency.
  • Identifies and assesses customer needs.
  • Builds sustainable relationships and trust with internal client accounts.
  • Provides accurate, valid and complete information by using the right methods/tools.
  • Handles internal client complaints, provides appropriate solutions and alternatives within the time limit/s; follows up to ensure resolution.
  • Adheres to communication procedures, guidelines and policies.
  • Maintains records of internal client interactions, processes internal client accounts and file documents.
  • Performs other tasks assigned by their immediate supervisor.

Qualifications:

  • Graduate of Bachelor's Degree in any business/office management related course
  • Has 2-3 years of work experience as customer support/client service representative
  • Working knowledge on MS Office applications
  • Has strong multitasking and time management skills
  • Willing to work on a 6-day work week, can report during holidays and render overtime when needed, and be on a shifting schedule when needed.
  • Willing to be assigned at our Head Office located at Manta Building Arca South, Taguig