Service Supervisor
1 week ago
The Service Supervisor is responsible for overseeing the after-sales and preventive maintenance operations of the company's HVAC and mechanical systems. This role ensures that service teams are dispatched efficiently, client concerns are resolved promptly, and maintenance programs are delivered on time and ensuring client satisfaction.
Duties & Responsibilities:
- Service Operations Management
- Client Relations & Satisfaction
- Preventive Maintenance Execution
- Coordination with Other Departments
- Team Leadership & Supervision
- Reporting & Documentation
- Operational Improvements
Qualifications:
- Bachelor's degree in Mechanical Engineering or equivalent technical field.
- At least 5-10 years of experience in HVAC service operations or after-sales, with at least 2 years in a supervisory or managerial role.
- Strong leadership, customer service, and problem-solving skills.
- Familiarity with HVAC systems, troubleshooting, and preventive maintenance.
- Excellent communication and coordination abilities.
- Proficiency in Microsoft Office0
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