Soft Services Supervisor
2 weeks ago
TEAM LEADERSHIP AND SUPERVISION:
- Manage and provide leadership to soft services staff, including cleaners, janitors, landscapers, and pest control technicians.
- Schedule shifts, assign tasks, and ensure that team members adhere to standard operating procedures and safety protocols.
SERVICE DELIVERY MANAGEMENT:
- Oversee the day-to-day delivery of soft services, including cleaning, janitorial services, waste management, landscaping, and pest control.
- Ensure that services are delivered efficiently, effectively, and in accordance with contractual obligations and quality standards.
VENDOR AND CONTRACTOR MANAGEMENT:
- Manage relationships with external vendors and service providers, including cleaning companies, landscaping service provider, and pest control agencies.
- Monitor vendor performance and address any issues or concerns in a timely manner.
QUALITY ASSURANCE AND COMPLIANCE:
- Implement quality assurance measures to maintain high standards of cleanliness, hygiene, and safety throughout the facility.
- Conduct regular inspections to ensure compliance with relevant regulations, industry standards, and best practices.
INVENTORY AND SUPPLIES MANAGEMENT:
- Manage inventory levels of cleaning supplies, equipment, and consumables, ensuring adequate stock levels while minimizing waste and cost.
- Source and procure high-quality products and materials at competitive prices, optimizing supply chain efficiency.
- Identify opportunities for process optimization, efficiency improvements, and innovation within soft services operations.
- Stay abreast of industry trends, best practices, and technological advancements to enhance service delivery and stay competitive in the market.
COMPETENCIES AND SKILLS REQUIRED:
- With knowledge of aspects of property or facilities management specifically soft services; for program, resources, and staff and demonstrate the ability to manage others and to communicate information effectively with the internal and external customers along with leadership skills.
- Good experience in the skill area; good external and internal relations.
- Keen on details, computer literate and have excellent problem-solving skills.
QUALIFICATIONS:
- Preferably Bachelor of Science Major in Management and other Business-related courses.
- At least two years (2) experience in Facilities and Property Management
- Willing to be assigned in Alabang, Muntinlupa City
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