Corporate Sales and Operations Officer
2 weeks ago
JOB DESCRIPTION:
· Achieve annual sales target for Corporate Department and BTM. Sales target to be determined by the Manager
· Conduct corporate client visits and calls to identify needs and offer tailored travel solutions
· Promote new destinations, tour packages, and last-minute deals
· Prepare proposal, quotation, contract and negotiate to close sales
· Manage operators' accounts, including setting up incentive agreements and mark-up plans.
· Ensure compliance with company terms and payment policies
· Manage end to end operations on booked tours/events.
· Creation and execution of tour/event packages
· Coordinate with all departments needed to execute bookings (Visa, ticketing, accounting, reservations, contracts etc.)
· Handle client issues and complaints by working closely with internal departments
· Coordinate with travel agents, operators and other suppliers
· Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs, accommodations and other request
· Act as Tour Coordinator when required. Assist and serve customers with sense of responsibility for their utmost satisfaction.
· Nurturing and maintaining good relationship with the Client's Person in Charge (PIC)
JOB REQUIREMENT:
· Bachelor's Degree in Tourism or Hospitality studies or relevant Field
· Professional skills with above average written and verbal communication.
· With above average presentation, negotiation and selling skills
· With at least 1 year of sales experience. Sales experience in travel/hospitality industry an advantage
· Confident to communicate with Japanese official in a company.
· Proficient in MS Word, MS Excel and Office 365
· With above average customer service skills
· Self-Starter, with strong work ethics and trustworthy
· Ability to adapt to a fast-paced environment and have willingness to perform various tasks in a diverse working group.
Can start ASAP
Schedule: Mon- Fri 8:45 Am to 5:45 PM
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