CSR Virtual Application Process

1 week ago

Rosario Metro Manila, Philippines YWA HUMAN RESOURCE CORPORATION Full time ₱2,500,000 - ₱3,500,000 per year
About the Role

We are looking for a dedicated Customer Service Representative to join our growing team. In this role, you will handle customer inquiries, resolve issues, and provide an outstanding service experience. If you are a strong communicator with a passion for helping others, we want to meet you


Key Responsibilities
  • Handle inbound and/or outbound customer calls, emails, or chat inquiries.
  • Provide accurate information regarding products, services, and company policies.
  • Resolve customer concerns efficiently while maintaining a positive customer experience.
  • Document interactions and update customer accounts using our CRM tools.
  • Escalate complex issues to the appropriate department when needed.
  • Meet performance metrics such as quality, attendance, and customer satisfaction.

Qualifications
  • At least a high school graduate; college level or graduate preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • With or without BPO experience (training provided).
  • Comfortable using computers, applications, and multitasking tools.
  • Willing to work on shifting schedules, weekends, or holidays when required.

What We Offer
  • ₱15,000 SIGNING BONUS (terms and conditions apply)
  • Competitive salary package + performance incentives
  • Health insurance and HMO coverage
  • Paid training and career development opportunities
  • Supportive team environment and growth-oriented culture
  • Paid leaves and company perks

How to Apply

Send your resume to

Subject Line: CSR Application – [Your Name]

Join us and start your career with great benefits and a welcoming team

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