Client Suppport Specialist

2 days ago

Clark Freeport Zone Pampanga, Philippines Mifin Services Inc. Full time ₱30,000 - ₱60,000 per year

We are looking for a detail-oriented professional who excels at combining analytical thinking with hands-on project coordination. The ideal candidate has experience in cost estimation, materials procurement, and project scheduling, and leverages Simpro to manage quotes, contracts, schedules, and job updates. You will play a key role in ensuring smooth workflows, accurate reporting, and efficient project execution while maintaining strong communication with clients and internal teams.

Key Responsibilities:

  • Oversees daily administrative and operational tasks to contribute to smoother workflows and improve organizational efficiency.

  • Manages and processes financial transactions, quotes, contracts, and reports with accuracy, timeliness, and compliance.

  • Audits and reviews company records and data, ensuring consistency with internal protocols and regulatory standards.

  • Utilizes Simpro to manage job schedules, quotes, contracts, and updates, supporting end-to-end project tracking.

  • Oversees workflows and project management through Simpro dashboards, maintaining visibility on milestones, deadlines, and resources.

  • Customizes and optimizes Simpro processes to enhance task tracking, team productivity, and workflow efficiency.

  • Generates detailed reports and performance summaries through Simpro to support management decisions and client updates.

  • Simulates and tests new processes to validate accuracy and effectiveness of newly created Simpro tasks.

  • Monitors and ensures quality of outputs before submission.

  • Assists in client calls to clarify task requirements, provide updates, and enhance communication.

  • Prepares and sends regular status reports to ensure transparency on task progress and completion.

Core Skills:

  • Simpro Administration & Workflow Management

  • Quotes, Contracts & Scheduling

  • Project Coordination & Job Tracking

  • Financial Reporting & Data Auditing

  • Client Communication & Support

  • Attention to Detail & Problem-Solving

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