Healthcare Account Support

3 hours ago

Cebu City, Central Visayas, Philippines TalentSync Training and Development Full time ₱200,000 - ₱250,000 per year

We're seeking a driven and customer-oriented Healthcare Account Support (Seasonal) to join our team. This is a full-time position based in Cebu Central Visayas, where you'll play a vital role in providing exceptional customer service to our healthcare clients.

What you'll be doing

  1. Handling inbound customer inquiries and requests via phone, email, and chat channels
  2. Providing knowledgeable support and guidance to customers on a range of healthcare-related products and services
  3. Troubleshooting issues and offering practical solutions to ensure customer satisfaction
  4. Accurately documenting and tracking customer interactions to maintain detailed records
  5. Collaborating with cross-functional teams to resolve complex customer concerns
  6. Continuously learning and staying up-to-date with product and industry knowledge

What we're looking for

  1. Excellent customer service skills with a passion for helping others
  2. Strong communication and active listening abilities
  3. Familiarity with healthcare products, services, and terminology
  4. Ability to work effectively in a fast-paced, high-volume environment
  5. Proficiency in using customer service and contact management software
  6. Adaptability and a problem-solving mindset
  7. Fluency in English

Apply now for this exciting opportunity to become a Healthcare Account Support (Seasonal).

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