Healthcare Account

24 hours ago

Cebu City, Central Visayas, Philippines NEW ERA PLACEMENT AGENCY CO. Full time ₱240,000 - ₱288,000 per year

About the role

This is a full-time, on-site role based in Central Cebu City, Cebu. As a Healthcare Account representative, you will be responsible for providing excellent customer service to clients within the healthcare industry. The role will involve handling inbound inquiries and supporting customers with a range of queries and requests.

What you'll be doing

  1. Responding to inbound customer calls and emails in a timely and professional manner
  2. Providing accurate information and resolving customer inquiries and issues
  3. Documenting customer interactions and maintaining detailed records
  4. Escalating complex issues to senior team members as needed
  5. Identifying opportunities to enhance the customer experience and provide feedback to the wider team
  6. Supporting with ad-hoc administrative tasks as required

What we're looking for

  1. Proven experience working in a customer service or call centre environment, preferably within the healthcare sector
  2. Strong communication and interpersonal skills with the ability to build rapport with customers
  3. Excellent problem-solving skills and the ability to think critically to resolve customer queries
  4. Proficient in using customer relationship management (CRM) and other relevant software tools
  5. A friendly, patient and empathetic approach to customer service
  6. A commitment to continuous learning and development

What we offer

At NEW ERA PLACEMENT AGENCY CO.', we pride ourselves on our supportive and inclusive company culture. We offer a range of great benefits, including a competitive salary of up to 24,000 PHP per month, a comprehensive healthcare package, and opportunities for career progression. We also have a range of wellbeing initiatives to support the health and happiness of our employees.

About us

NEW ERA PLACEMENT AGENCY CO.' is a leading provider of customer service solutions to the healthcare industry. With over 10 years of experience, we are committed to delivering exceptional service and driving positive outcomes for our clients and their customers. Our mission is to empower our team to be the best they can be, and we are proud of our reputation for creating an engaging and fulfilling work environment.

If this role sounds like the perfect fit for you, we'd love to hear from you. Apply now to take the first step in joining our team.

  • Healthcare Account

    1 day ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱288,000 - ₱432,000 per year

    Healthcare Account | Cebu Site | Start ASAP – November ClassReady to make a difference this Christmas season? Join our Healthcare team in Cebu and be part of a meaningful career that offers stability, growth, and generous benefits.What We Offer:Salary package up to ₱24,00020% Night DifferentialAccount incentives and allowancesMonthly attendance bonusHMO...

  • Healthcare CSR w/ 30k Signing Bonus

    1 week ago

    Cebu City, Central Visayas, Philippines Omega Healthcare Management Services Inc. Full time ₱40,000 - ₱60,000 per year

    Dreaming of a long, stable career? Have you ever thought of a career in BPO healthcare? Invest in quality education and be trained by the best in industry.The job of a Healthcare Executive is to handle inbound customer service support calls from the customers as well as outbound for follow-ups. Work in a spirit of teamwork and cooperation, convey a sense of...

  • csr for healthcare account

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱20,000 - ₱250,000 per year

    Account: Healthcare AccountPosition: Customer Service AssociateStart date: September 29, 2025Qualifications: At least SHS GRADUATE with or without BPO exp.UP to 20K basic salary + 2,000 NTA - 20% night differential- Account incentives- Performance Bonus- Attendance Bonus- HMO Day 1Guaranteed 1 day hiring processJob Types: Full-time, Permanent, Fresh...

  • CSR ( Healthcare Account )

    6 days ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱172,800 - ₱273,720 per year

    WE'RE HIRING: CUSTOMER SERVICE REPRESENTATIVES (Healthcare Account) Onsite – Cebu IT Park One-Day Hiring ProcessQualifications:Senior High School Graduate or College GraduateWith or without BPO experienceMust have strong English communication skillsSalary Package:₱14,500 – ₱15,500 basic salary for fresh graduates (based on interview performance) +...

  • CSR Agent-Healthcare Account

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱144,000 - ₱288,000 per year

    URGENT HIRING: Customer Service Representatives – Healthcare AccountLocation: Cebu CityApplication Process: Walk-in or Virtual — your choiceWhy Join Us?Fixed Weekends OffSalary up to ₱24,000/monthGreat opportunity to grow in the healthcare industryQualifications:At least 1 year BPO experienceJob Types: Full-time, Permanent, Fresh graduatePay: Php24,...

  • Area Sale Manager Central Visayas

    3 days ago

    Cebu City, Central Visayas, Philippines GETZ Healthcare Full time ₱1,500,000 - ₱2,500,000 per year

    This position is primarily responsible in leading a team of Customer Development Managers in the achievement of their monthly and annual objectives in Sales, Forecast, Accounts Receivable (AR), Returns and Customer Call. The position is also responsible in coaching and mentoring the direct reports and ensuring a well-trained and highly motivated team of...

  • CSR Healthcare Account Fixed Weekends Off

    2 weeks ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱174,000 - ₱273,720 per year

    Position: CSR- Healthcare AccountLocation: Cebu IT ParkShift: Shifting sched-OnsiteJob Summary:The Customer Service Representative (CSR) for a healthcare account serves as the first point of contact for patients, providers, and insurance members. The CSR handles inquiries, resolves issues, and provides accurate information related to health plans, medical...

  • Healthcare Team Lead

    2 weeks ago

    Cebu City, Central Visayas, Philippines TASQ Staffing Solutions Full time

    About the job Team Lead - Healthcare (Cebu) Nature Of the Account: HealthcareShift Schedule | Restdays: US Business hours; Weekends off Type of Support: Voice Work Arrangement: Onsite (Cebu) Educational Requirement: College Gradute Work Experience:Well versed in a Healthcare account (US benefits)Has relevant experience in supervisory role for 2...

  • Healthcare Associate

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions Inc. Full time ₱220,000 - ₱276,000 per year

    Call Center Agent/Customer Service Representative - BPO Healthcare AccountLocation: Cebu IT ParkWork Schedule: Nightshift - 100% OnsiteAccount: HealthcareQualifications:SHS or College GraduatesCollege UndergraduatesGood English communications skillsNO BPO Experience neededJob description:Answering inquiries from patients or their family members about...

  • Healthcare Specialist

    1 week ago

    Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱240,000 - ₱480,000 per year

    CSR – Healthcare Account (Cebu Site)Up to ₱25,000 Salary | HMO Day 1 | 1-Day Hiring ProcessJoin a team that puts care first We're hiring Customer Service Representatives for a Healthcare Account in Cebu. If you're passionate about helping others and ready to grow your BPO career, this is your chance.What's in it for you?Up to ₱25,000 monthly salary20%...