Healthcare Associate
8 hours ago
Company Description
Strategic Office Support or SOS, is a Business Process Outsourcing (BPO) company located in Ebloc 3, IT Park, Lahug, Cebu City that specializes in providing comprehensive support services to our clients in the US healthcare industry. We work with a diverse range of healthcare clients, ensuring they receive the best administrative and operational support to focus on patient care.
Role Description
This is a full-time, on-site role for a Healthcare Associate located in Cebu. Responsibilities include supporting healthcare operations, providing excellent customer service, assisting patients with inquiries, maintaining accurate records, and coordinating with medical staff. The role also involves administrative tasks and ensuring compliance with healthcare policies and standards.
Qualifications
- At least
1 year BPO experience - Great
English communication skills - High school graduate
or higher - Strong
computer and multitasking skills - Willing to work on a
US schedule - Experience with
healthcare or medical accounts
is a plus
Responsibilities
- Talk to patients via phone, email, or chat
- Work with healthcare management systems
- Handle billing inquiries
- Keep customer info accurate and up to date
- Hit quality and productivity targets
Perks & Benefits
- Be part of a
dynamic
and
supportive team - Competitive salary
+ performance bonuses - Career growth
opportunities - Start
ASAP
and grow with us
1 Day Virtual Hiring Process:
CV Screening → Initial Interview → Assessment → Final Interview → Job Offer
Send your resume to
Subject Line:
Position You Are Applying For | [Your Name]
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