URGENT HIRING: Spanish Bilingual Representative
4 hours ago
We're Hiring: Spanish Bilingual Healthcare Representative
Join Strategic Office Support Inc. (SOS) — a trusted partner of US-based healthcare providers — and be part of our expanding healthcare support team
Work Location: On-site at eBloc 3, Padriga St., IT Park, Apas, Cebu City
Work Schedule: US Business Hours
Employment Type: Full-Time
About the Role
As a Spanish Bilingual Healthcare Representative, you'll play a key role in connecting patients, healthcare professionals, and service providers. You'll use your bilingual skills to deliver excellent customer service, manage healthcare-related inquiries, and ensure smooth communication between English- and Spanish-speaking clients.
Key Responsibilities:
- Handle inbound and outbound calls in both English and Spanish with professionalism and empathy.
- Assist patients with healthcare inquiries, service information, and document processing.
- Coordinate with healthcare offices and providers to verify and relay accurate information.
- Maintain and update patient records, ensuring accuracy and confidentiality.
- Support billing and administrative processes as needed.
- Provide high-quality service in every interaction, representing the company with integrity and care.
What We're Looking For
- Fluency in both Spanish and English (spoken and written) — required.
- Prior experience in a BPO, customer service, or healthcare account is an advantage.
- Excellent communication, problem-solving, and listening skills.
- Strong attention to detail and ability to manage sensitive information.
- Willing to work on-site during US business hours.
What You'll Gain
At Strategic Office Support Inc., we value people who are passionate about service and growth. You'll be part of a company that:
- Promotes professional development and internal career growth.
- Fosters a supportive, inclusive, and collaborative workplace culture.
- Provides opportunities to make a meaningful difference in the healthcare industry.
Ready to Grow with Us?
If you're a motivated individual who thrives in a dynamic environment and wants a rewarding career in healthcare support — we'd love to meet you
Apply today and start your journey with SOS.
Job Type: Full-time
Benefits:
- Company events
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Paid training
Work Location: In person
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