E-commerce Operations Specialist

4 days ago

Valenzuela, Philippines Organica Nutrition, Inc. Full time ₱200,000 - ₱250,000 per year

The E-Commerce Operations Specialist (TikTok Shop) is responsible for managing daily operations, product uploads, campaign enrollments, and platform optimization to drive sales and visibility on TikTok Shop. This role ensures accurate catalog management, smooth execution of promotions, and efficient order handling. The specialist also tracks performance data, provides actionable insights, and collaborates with internal teams to support cross-channel growth and campaign success.

Job Description:

Product & Catalog Management

  • Create, upload, and optimize product listings on TikTok Shop.
  • Ensure accuracy of product details, pricing, stock availability, and categorization.
  • Maintain compliance with TikTok Shop guidelines and brand standards.

Campaign Enrollment & Execution

  • Enroll products in TikTok Shop campaigns (double days, mega sales, flash deals, platform promos).
  • Coordinate setup of vouchers, bundles, and promotional mechanics.
  • Monitor campaign performance and provide timely updates to the Account Manager.

Operational Support

  • Manage daily operations including order monitoring, cancellations, returns, and customer issues related to the platform.
  • Encode and maintain trackers for sales, inventory, and campaign participation.
  • Assist in voucher creation, bundle setup, and promotional configurations.

Data Tracking & Reporting

  • Generate reports on TikTok Shop sales performance, campaign results, and operational efficiency.
  • Identify areas for improvement in campaign participation, product visibility, and operational processes.
  • Share insights with the Account Manager to optimize future strategies.

Collaboration

  • Work closely with the Account Officer/Manager, Live Commerce Officer, and Affiliate Relations Officer to align TikTok Shop operations with broader e-commerce and marketing campaigns.
  • Support fulfillment, marketing, and creative teams to ensure seamless end-to-end execution.

Job Qualifications:

  • Bachelor's degree in Business Administration, Marketing, E-Commerce, or related field.
  • Knowledge of platform tools, seller centers, and campaign mechanics on TikTok Shop.
  • Strong organizational and time-management skills with keen attention to detail.
  • Proficiency in MS Excel/Google Sheets for tracking and reporting.
  • Analytical mindset with the ability to translate data into actionable insights.
  • Good communication and coordination skills.
  • Flexible, proactive, and able to thrive in a fast-paced e-commerce environment.

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Flexible schedule
  • Flextime
  • Health insurance
  • Work from home

Application Question(s):

  • What is your salary expectations?
  • How soon can you start?

Work Location: In person

  • E-commerce Specialist

    3 weeks ago

    Valenzuela, Philippines RemoteVA Full time

    Overview Job Title: E-Commerce Marketplace SpecialistWork Schedule: Full-Time (Remote), 9:00 am - 5:00 pm EST We are looking for an experienced and highly knowledgeable E-Commerce Marketplace Specialist to manage and grow our client’s online sales channels. The ideal candidate will have a proven track record in Walmart Marketplace, Amazon, and other...

  • E-Commerce Specialist

    4 days ago

    Valenzuela, Metro Manila, Philippines Innovatrade Ingredients Corp. Full time ₱400,000 - ₱600,000 per year

    We are looking for a detail-oriented and performance-driven E-commerce Specialist to help manage and grow our online sales channels. You will be responsible for updating product listings, managing promotions, analyzing data, and supporting the day-to-day operations of our e-commerce platforms.DUTIES AND RESPONSIBILITIES :Manage and optimize product listings,...

  • e commerce associate

    1 week ago

    Valenzuela, Philippines INNOVATIVE PACKAGING INDUSTRY CORP Full time ₱200,000 - ₱300,000 per year

    Basic PurposeThe E-Commerce Associate supports the day-to-day operations of the company's online store. This role is responsible for uploading and maintaining product listings, assisting in order processing, ensuring accurate content across e-commerce platforms, and supporting promotional activities to drive online sales and improve the customer...

  • E-Commerce Staff

    4 days ago

    Valenzuela, Philippines Nexus Ingredients Inc. Full time

    Job DescriptionE-Commerce platforms managementManage page/community interactions to incite responsive and responsible customer engagement and monitor chat performance of each store.Online selling platform audit --Monitor website advertisement in the Ecommerce platform. --Monitor prices within the Ecommerce platformResponsible for maintaining and monitoring...

  • E-commerce Account Specialist

    4 days ago

    Valenzuela, Philippines Buildmate Marketing Full time ₱216,000 per year

    Responsibilities:Manage and maintain online stores (Shopee, Lazada, TikTok) ensuring accurate product listings, pricing, and promotions.-Monitor and analyze store performance, including sales trends, conversion rates, traffic, and other key metrics.-Coordinate with the marketing team for campaigns, vouchers, and promotional activities to boost visibility and...

  • E-commerce operator and marketing assistant

    4 days ago

    Valenzuela City, Philippines LOOCK Intelligent and security device trading company Full time ₱300,000 - ₱500,000 per year

    About the role We are seeking an experienced E-commerce operator and marketing assistant to join our dynamic team at LOOCK Intelligent and security device trading company. This is a full-time role based in Valenzuela City, Metro Manila, where you will play a crucial part in driving the growth and success of our online sales and marketing efforts.What you'll...

  • Customer Service Representative

    6 days ago

    Valenzuela, Philippines Inspire E-Commerce Solutions Inc. Full time ₱150,000 - ₱250,000 per year

    We are looking for Customer Service Representatives (CSRs) who will support both Komento and Inspire (fulfillment clients). The ideal candidate has hands-on experience in e-commerce platforms, customer service, and order management, with the ability to thrive in a fast-paced environment.Key Responsibilities:Handle customer inquiries across various platforms...

  • E-commerce Supervisor

    2 days ago

    Valenzuela City, Philippines LOOCK Intelligent and security device trading company Full time ₱900,000 - ₱1,200,000 per year

    Responsible for the overall daily operations and sales growth of the company's e-commerce platforms (such as Shopee, Lazada, TikTok). Through refined operations, marketing campaign planning, and excellent customer service, improve store performance, achieve sales targets, and maintain brand image.1.Product listing2.Respond promptly to customer...

  • E-Commerce Manager

    2 weeks ago

    Valenzuela, Philippines Nexus Ingredients Inc. Full time

    Job Description Employee Recognition and Rewards Incentives Government Mandated Benefits Responsibilities Store Operations and Performance Management Monitor the health and performance metrics of Lazada, Shopee, and Tiktok stores, ensuring compliance with platform policies and achieving store targets. Track and analyze key metrics, such as seller ratings,...

  • E-Commerce Supervisor

    1 week ago

    Valenzuela, Metro Manila, Philippines Nexus Ingredients Inc. Full time ₱900,000 - ₱1,200,000 per year

    1. Store Operations and Performance ManagementMonitor the health and performance metrics of Lazada, Shopee, and Tiktok stores, ensuring compliance with platform policies and achieving store targets.Track and analyze key metrics, such as seller ratings, customer feedback, and sales performance, to identify areas for improvement.2. Customer Interaction and...