E-Commerce Supervisor

1 week ago

Valenzuela Metro Manila, Philippines Nexus Ingredients Inc. Full time ₱900,000 - ₱1,200,000 per year

1. Store Operations and Performance Management

  • Monitor the health and performance metrics of Lazada, Shopee, and Tiktok stores, ensuring compliance with platform policies and achieving store targets.
  • Track and analyze key metrics, such as seller ratings, customer feedback, and sales performance, to identify areas for improvement.

2. Customer Interaction and Response Management

  • Supervise chat response teams to ensure timely and high-quality responses to customer inquiries.
  • Implement processes to improve response rates and maintain customer satisfaction.

3. Claim, Payouts, and Disputes

  • Oversee claims and disputes with the e-commerce platforms, ensuring timely and accurate resolution.
  • Monitor payouts to ensure they align with sales records and promptly address discrepancies.

4. Platform Collaboration and Support

  • Establish and maintain relationships with platform account managers to secure support for store activities and campaigns.
  • Stay updated on platform policies, promotional opportunities, and trends to leverage for store success.

5. Cross-Department Collaboration

  • Coordinate with marketing, operations, and supply chain teams to ensure adequate stock levels, promotional alignment, and smooth order fulfillment.
  • Provide regular updates to the Managing Director and other stakeholders on store performance and key initiatives.

6. Team Management and Development

  • Train and guide the chat response team and other assigned staff to meet performance expectations.
  • Develop and implement processes to improve operational efficiency and customer satisfaction.

  • E-commerce Supervisor

    2 days ago

    Valenzuela, Metro Manila, Philippines Trade Mate Distribution Inc. Full time ₱900,000 - ₱1,200,000 per year

    Bachelor's degree in Business Administration, Marketing, or a related field (Master's is a plus).Proven experience in managing e-commerce platforms (Shopee, Lazada, Shopify, or equivalent).Strong understanding of online sales strategies, digital marketing, and customer acquisition.Experience in handling GMV (Gross Merchandise Value), live streaming, CSR, and...

  • E-Commerce Supervisor

    1 week ago

    Manila, National Capital Region, Philippines Cognetics Inc. Full time ₱900,000 - ₱1,200,000 per year

    Company DescriptionCognetics Inc. is a trusted distributor of diverse Mobile and AIoT (Artificial Intelligence of Things) products, servicing and strengthening partners since 2010. As a fully-registered Filipino company, Cognetics Inc. is BIR and SEC-compliant, accredited by the Government, and a proactive solutions provider. The company partners with top...

  • E-Commerce Supervisor

    1 week ago

    Valenzuela, Philippines Buildmate Marketing Full time ₱360,000 - ₱480,000 per year

    Bachelor's degree in Business Administration, Marketing, or a related field (Master's is a plus).Proven experience in managing e-commerce platforms (Shopee, Lazada, Shopify, or equivalent).Strong understanding of online sales strategies, digital marketing, and customer acquisition.Experience in handling GMV (Gross Merchandise Value), live streaming, CSR, and...

  • E-commerce Head Supervisor

    2 days ago

    Valenzuela, Philippines Buildmate Marketing Full time ₱360,000 - ₱420,000 per year

    Bachelor's degree in Business Administration, Marketing, or a related field (Master's is a plus).Proven experience in managing e-commerce platforms (Shopee, Lazada, Shopify, or equivalent).Strong understanding of online sales strategies, digital marketing, and customer acquisition.Experience in handling GMV (Gross Merchandise Value), live streaming, CSR, and...

  • E-commerce Sales Supervisor

    2 weeks ago

    Manila, Philippines Xiaomi Technology Full time

    Responsibilities Responsible for E-commerce business KPI. Create and execute business plan to achieve our target. Budget and resources management, fulfill better sales performance with reasonable ROI. Create onsite and offsite MKT plan with MKT team. Work closely with e-commerce platforms and enablers, manage and improve the profit/traffic/CR/PSI, etc. Set...

  • E-commerce Sales Supervisor

    2 weeks ago

    Manila, Philippines Xiaomi Technology Full time

    Overview Direct message the job poster from Xiaomi Technology Responsibilities 1. Responsible for E-commerce business KPI. Create and execute business plan to achieve our target. 2. Budget and resources management, fulfill better sales performance with reasonable ROI. Create onsite and offsite MKT plan with MKT team. 3. Work closely with e-commerce platforms...

  • Finance Supervisor

    5 hours ago

    Valenzuela, Philippines Inspire E-Commerce Solutions Inc. Full time ₱480,000 - ₱720,000 per year

    JOB DESCRIPTIONOversee client billing and ensure all invoices are accurate and issued on time. -Monitor accounts receivable and follow up on collections as needed.Prepare and analyze financial reports, statements, and forecasts.Manage cash flow, budgets, and expense monitoring.Ensure compliance with accounting standards and company policiesCoordinate with...

  • HR Associate

    2 days ago

    Manila, National Capital Region, Philippines Be Global E-Commerce Corporation Full time ₱400,000 - ₱600,000 per year

    Summary of PositionThe HR and Administrative Associate will support the day-to-day functions of the Human Resource Department. The position will focus on recruitment and selection, onboarding, compensation and benefits, employee engagement, and administrative functions.Duties and ResponsibilitiesRecruitment and SelectionAdvertise job vacancies on company...

  • E-Commerce Customer Service Associate

    1 week ago

    Bonifacio Global, Metro Manila, Philippines Kareila Management Corporation (S&R Membership Shopping) Full time ₱250,000 - ₱500,000 per year

    DUTIES AND RESPONSIBILITIESManage all member and non-member inquiries regarding online and in-club purchases nationwide across voice and non-voice channels (call, chat, email, social media).Assist website/app users with online account creation, order placement, payment processing, and delivery tracking for S&R online orders.Schedule online orders and provide...

  • Warehouse Supervisor

    1 week ago

    Valenzuela, Philippines Rocket Global Incorporated Full time ₱400,000 - ₱1,200,000 per year

    A Warehouse Supervisor is responsible for overseeing daily warehouse operations, ensuring efficiency, accuracy, and compliance with company standards. The role involves managing people, processes, and resources to achieve smooth coordination across departments, timely fulfillment of orders, and effective problem resolution. Supervisors play a key role in...