Chief Commercial Officer

Chief Commercial Officer (CCO) – South Asia (Regional Scope: India, GCC, Sri Lanka)

For a large Integrated Resort, Hospitality, Gaming, Retail & Entertainment complex

This is a rare opportunity to shape the commercial engine of a
landmark destination resort
in one of the world's most dynamic tourism growth corridors. You will be part of a visionary leadership team, delivering transformative guest experiences and building a globally recognized brand in South Asia.

We are seeking an exceptional
Chief Commercial Officer (CCO)
to lead the full commercial strategy for a flagship integrated resort development in
South Asia
– a destination-scale property encompassing luxury hospitality, gaming, retail, MICE, and entertainment. This multi-vertical property is designed to function as a
vibrant city within a city
, setting new benchmarks in lifestyle, tourism, and experiential luxury in the region.

The CCO will drive
total revenue growth
,
brand elevation
, and
market leadership
, overseeing all commercial disciplines under a unified strategy. Priority will be given to candidates with
recent hands-on experience across India, GCC, and Sri Lanka
, particularly those with a background in
integrated resorts, hospitality, or adjacent gaming/entertainment sectors
.

Key Responsibilities

1. Commercial Strategy & Market Positioning

• Lead the development and execution of a fully integrated commercial strategy across all business verticals:
  hospitality, gaming, retail, MICE, F&B, and entertainment
  .
• Translate the destination's vision into actionable, data-informed plans with clearly defined
  revenue, market share, and brand positioning
  objectives.
• Establish strong regional partnerships with airlines, OTAs, tour operators, DMCs, and tourism authorities to maximize visibility and conversion across
  India, GCC, and Sri Lanka
  .
• Act as the primary commercial ambassador at trade shows, investor presentations, and high-profile industry events.

2. Revenue Management & Demand Optimization

• Drive
  total revenue management
  by optimizing pricing, inventory, and channel mix across rooms, casino comps, events, and retail.
• Implement advanced BI tools and analytics to guide forecasting, segmentation, and performance tracking.
• Govern comp strategies in gaming, ensuring alignment with profitability and business rules.
• Establish robust KPIs and performance cadences across all commercial functions.

3. Digital, Marketing & Brand Strategy

• Lead the transformation of the property's digital ecosystem, including
  CRM, paid media, SEO, content, and influencer marketing
  , with ROI-focused execution.
• Oversee the development of a
  compelling brand identity
  for domestic and international audiences, particularly in high-growth feeder markets (India, China, Southeast Asia).
• Launch loyalty and personalization programs that drive direct engagement and lifetime value.
• Elevate guest engagement across digital and social channels, ensuring brand resonance and loyalty.

4. Retail, Leasing & Destination Programming

• Curate and activate a premium retail environment, blending international brands with localized, experiential concepts.
• Lead strategic leasing efforts, driving co-branded marketing initiatives and footfall-generation programs.
• Oversee tenant mix, lease compliance, and performance, aligning with broader commercial goals.
• Drive destination-wide activation through marquee events, partnerships, and placemaking initiatives.

5. Financial Oversight & Commercial Innovation

• Deliver top-line revenue and EBITDA targets, while maintaining P&L accountability across all commercial verticals.
• Identify and scale non-traditional revenue opportunities, such as
  naming rights, sponsorships, branded experiences
  , and
  digital monetization
  .
• Build and refine long-term commercial models aligned with ownership, asset management, and stakeholder expectations.

6. Organizational Leadership

• Recruit, develop, and lead a
  high-performing cross-functional commercial team
  , including sales, revenue, marketing, partnerships, digital, and leasing.
• Drive a high-performance culture with clear accountability, agility, and innovation at its core.
• Collaborate effectively with ownership groups, joint-venture partners, and external stakeholders.
• Foster a culture of
  governance, compliance, DEI
  , and sustainability within all commercial practices.

Key Qualifications & Experience

• 15+ years of senior commercial leadership experience
  in hospitality, integrated resorts, gaming, or luxury lifestyle brands.
• Demonstrated success operating across
  India, GCC, and Sri Lanka
  , with a deep understanding of regional market dynamics and feeder trends.
• Proven track record of leading
  multi-vertical commercial strategies
  with a strong command of
  total revenue management, pricing, segmentation
  , and channel governance.
• Strong distribution network and commercial relationships across OTAs (e.g., MakeMyTrip, TBO), tour operators, MICE planners, and airline partners.
• Expertise in
  pre-opening, repositioning, and large-scale team development
  across diverse functions.
• Advanced knowledge of digital performance marketing, loyalty ecosystems, and direct-to-consumer platforms.
• Experience managing complex stakeholder environments, including
  asset managers, joint ventures, and brand partners
  .
• Strong governance mindset with fluency in commercial compliance, comp controls, and rate integrity.

To Apply:

Please send your CV and a brief cover letter highlighting your relevant experience to Mr. Steve Renard, President